Am 05.03.2012 02:42, schrieb Ian Solecki: > Hello, hoping someone here might be able to help me or at least point me in > the right direction. > > My company recently (last week) moved to a new dedicated server for website > and email hosting. It is a fairly run-of-the-mill Linux machine running > cPanel and Dovecot (with the BlackBerry Fastmail service enabled) as a mail > server. > > When we first set up the server, I was able to create a mailbox, access it > via any desktop mail client, webmail, AND by setting it up as a basic POP3 > account on my BlackBerry. Mail was running fine to and from the BlackBerry, > no problems. > > I deleted that account from my BlackBerry as it was a test account, and > went to add my actual account but was unable to do so. Received the "Cannot > log in. Verify your email address, user name and password. If the error > persists, contact (my domain name)" message. I tried the test account that > had been running successfully and sending/receiving emails not minutes > earlier, and it would not set up either. > > I have since tried multiple accounts on multiple BlackBerry devices > (different models) on multiple carriers on several of my different domains > (all of which point to the same server, of course), to no avail. > > Yet, any of these accounts still work flawlessly in any desktop mail client > (Outlook, OE, Thunderbird, iPad, iPhone, etc). Also, any of these > BlackBerrys work flawlessly with any other mail server. > > The username to log in to these mailboxes is not standard, it's mailboxname+ > example.com if the email address is mailboxn...@example.com and the mail > server is mail.example.com. So, I know I have to access the "Advanced > Settings" in BlackBerry email setup in order to put this username in. > Still, no effect. > > So, there is something wrong with how mail SETUP works (not > sending/receiving, though that may also not work, I have no way of knowing > now) between RIM and my server, and it's something that has changed since > the server was set up a week ago. > > My carrier(s) are clueless, my dedicated server provider (Lunarpages) is > clueless. Can anyone help? >
this is the dovecot mail list, not support for blackberry, we cant help unless you have dovecot configs and dediacted logs to your problem -- Best Regards MfG Robert Schetterer Germany/Munich/Bavaria