Hi Aki

We're using NFS v3. Should we use v4 to avoid this problem?

Regarding concurrent access, when a user uses more than one device it can go to any of the servers. It's the same config we had with dovecot-2.2.10 that never gave us this problem.

So, if the issue is related to concurrent access, is it any configuration we can apply to solve it? Or the only solution is director?

Thanks again

El 02/03/2021 a las 7:27, Aki Tuomi escribió:
On 01/03/2021 14:59 Gonzalo Palacios Goicolea <gonzalo.palac...@externo.uam.es> 
wrote:


Hi All,
We recently moved from RHEL6 to RHEL7 and updated dovecot from dovecot-2.2.10-1_14.el6.x86_64 to dovecot-2.2.36-8.el7.x86_64. We use NFS for storing the mail, and 5 servers running at the same time.
  Before updating dovecot we stopped the service and deleted all dovecot.index* 
files
  Now we're experiencing some problems. For example, when deleting an email it 
is note deleted and appears again duplicated. These are the logs:
Feb 28 08:50:42 server5 dovecot: imap(user@domain): Error: Index path/Maildir/dovecot.index: Lost log for seq=5 offset=228: Missing middle file seq=5 (between 5..4294967295, we have seqs 4): Log is locked - newer log can't exist (initial_mapped=1, reason=Index mapped)
  Feb 28 08:50:42 server5 dovecot: imap(user@domain): Warning: fscking index 
file path/Maildir/dovecot.index
  Feb 28 08:50:42 server5 dovecot: imap(user@domain): Error: Failed to map 
transaction log path/Maildir/dovecot.index.log at sync_offset=10328 after 
locking: pread() failed: Stale file handle
  Feb 28 08:50:42 server5 dovecot: imap(user@domain): Error: Index 
path/Maildir/dovecot.index: Lost log for seq=5 offset=228: Missing middle file 
seq=5 (between 5..4294967295, we have seqs 4): Requested newer log than exists 
- still after NFS flush: Log inode is unchanged (initial_mapped=1, reason=Index 
mapped)
  Feb 28 08:50:45 server5 dovecot: imap(user@domain): Error: Failed to map 
transaction log path/Maildir/dovecot.index.log at sync_offset=10328 after 
locking: pread() failed: Stale file handle
  Feb 28 08:50:45 server5 dovecot: imap(user@domain): Error: Failed to map view 
for path/Maildir/dovecot.index: Missing middle file seq=5 (between 5..5, we 
have seqs 4): Requested newer log than exists - still after NFS flush: Log 
inode is unchanged
Usually restarting the email client solves the problem for a while. We've tried deleting the indexes but it happens again some time later. This is dovecot config: dovecot -n
  # 2.2.36 (1f10bfa63): /etc/dovecot/dovecot.conf
  # Pigeonhole version 0.4.24 (124e06aa)
  # OS: Linux 3.10.0-1160.6.1.el7.x86_64 x86_64 Red Hat Enterprise Linux Server 
release 7.9 (Maipo)
  # Hostname: server
  auth_cache_negative_ttl = 5 mins
  auth_cache_size = 500 M
  auth_cache_ttl = 5 mins
  auth_failure_delay = 5 secs
  default_vsz_limit = 1 G
  disable_plaintext_auth = no
  hostname = server
  imap_logout_format = in(bytes read)=%i out(bytes sent)=%o
  listen = *
  lock_method = dotlock
  mail_fsync = always
  mail_location = maildir:%h/Maildir
  mail_nfs_index = yes
  mail_nfs_storage = yes
  mail_plugins = " quota mail_log notify"
  managesieve_notify_capability = mailto
  managesieve_sieve_capability = fileinto reject envelope encoded-character 
vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy 
include variables body enotify environment mailbox date index ihave duplicate 
mime foreverypart extracttext imapflags notify
  mbox_write_locks = fcntl
  mmap_disable = yes
  namespace {
  location = maildir:%h/Maildir/_backup
  prefix = _backup.
  separator = .
  type = private
  }
  namespace inbox {
  inbox = yes
  location =
  mailbox Drafts {
  special_use = \Drafts
  }
  mailbox Junk {
  special_use = \Junk
  }
  mailbox Sent {
  special_use = \Sent
  }
  mailbox "Sent Messages" {
  special_use = \Sent
  }
  mailbox Trash {
  special_use = \Trash
  }
  prefix =
  }
  passdb {
  args = /etc/dovecot/dovecot-ldap.conf.ext
  driver = ldap
  }
  plugin {
  mail_log_events = delete undelete expunge mailbox_delete mailbox_rename 
mailbox_create save
  mail_log_fields = uid box msgid from subject
  quota = maildir:_backup:ns=
  quota_exceeded_message = El espacio asignado para el almacenamiento del 
correo del destinatario ha superado su capacidad total. Por ello, el correo que 
usted intenta enviar no se puede entregar al destinatario.
  quota_warning = storage=70%% quota-warning 70 %u
  quota_warning1 = storage=90%% quota-warning 90 %u
  quota_warning2 = storage=95%% quota-warning 95 %u
  quota_warning3 = storage=99%% quota-warning 99 %u
  sieve = ~/.dovecot.sieve
  sieve_dir = ~/Maildir/sieve
  sieve_extensions = +notify +imapflags
  }
  postmaster_address = postmaster@domain
  protocols = imap pop3 sieve
  service auth {
  unix_listener auth-userdb {
  group = vmail
  mode = 0666
  user = vmail
  }
  }
  service imap-login {
  inet_listener imap {
  port = 143
  }
  process_min_avail = 20
  }
  service imap {
  process_limit = 2048
  }
  service managesieve-login {
  inet_listener sieve {
  port = 4190
  }
  inet_listener sieve_deprecated {
  port = 2000
  }
  process_min_avail = 20
  }
  service pop3-login {
  inet_listener pop3 {
  port = 110
  }
  process_min_avail = 20
  }
  service pop3 {
  process_limit = 2048
  }
  service quota-warning {
  executable = script /etc/dovecot/scripts_notification_quota/quota-warning.sh
  unix_listener quota-warning {
  user = vmail
  }
  user = vmail
  }
  ssl = no
  ssl_cert = </etc/pki/dovecot/certs/dovecot.pem
  ssl_key = # hidden, use -P to show it
  submission_host = smtp.domain:25
  syslog_facility = local1
  userdb {
  args = /etc/dovecot/dovecot-ldap.conf.ext
  driver = ldap
  }
  protocol lda {
  mail_plugins = " quota mail_log notify sieve"
  }
  protocol imap {
  mail_max_userip_connections = 10000
  mail_plugins = " quota mail_log notify imap_quota"
  }
  protocol pop3 {
  mail_max_userip_connections = 10
  }
Can you please help me?
  Thanks in advance and best regards

--

Gonzalo Palacios Goicolea
Hi!

Are you ensuring that the same user is not concurrently being accessed by 
multiple backends. All mail sessions for a user, including mail delivery.

Are you using NFSv3 or NFSv4?

Aki
--

*Gonzalo Palacios Goicolea*
U.T de Infraestructura de Equipos Centrales
/Tecnologías de la Información/
Universidad Autónoma de Madrid • Campus de Cantoblanco
c/ Francisco Tomás y Valiente, n° 11, Edificio B de la EPS – TI-208 - 28049, Madrid Tel.: 91497 2368 – gonzalo.palac...@externo.uam.es - www.uam.es <3D"http://www.uam.es/";>

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