In general how i do it is just make an info@ account and login as an imap user

this allows multiple info@ users especially in thunderbird to be connected as a seconday account accross any device.

aka just treat any shared mailboxes as actual mail accounts, way simplier and easier to manage?

any user can then move/delete etc an email that they will be looking after thus updating the info@ at the same time.

its very common today to have info@ and accounting@ with multiple users attached to these as different people will be responsible for different emails

thunderbird allows drag and drop accross email accounts (only one email at a time), this allows easy management.





Thanks - Paul Kudla (Manager SCOM.CA Internet Services Inc.)

Have A Happy Tuesday !!!

Scom.ca Internet Services <http://www.scom.ca>
004-1009 Byron Street South
Whitby, Ontario - Canada
L1N 4S3

Toronto 416.642.7266
Main 1.866.411.7266
Fax 1.888.892.7266
Email p...@scom.ca

On 2024-04-02 7:25 a.m., Maksim Rodin wrote:

Hello
I wonder if there is a right way to make a shared mailbox?
I do not mean "shared folder" but a whole mailbox.
E.g. I have a mailbox i...@company.com and I have a user mailbox 
us...@company.com.
I would like that a user which can already authenticate as us...@company.com
can setup another account in his Thunderbird as, say, 
us...@company.com\i...@company.com
or something like user1*info, enters his own password and can use the mailbox
i...@company.com as his second mailbox.
It might be something similar to master user feature but I do not want
the us...@company.com to have access to all the mailboxes on the dovecot imap 
server.

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