Good day Colleagues Thanks so much colleagues.
Best regards On Tue, 7 Jul 2026 at 16:27, Reed, Marianne A. <[email protected]> wrote: > I’m assuming that you can usually upload files and that this is a unique > occurrence. If you’ve never been able to upload, that sounds like a DSpace > configuration error and our colleagues on the list can advise you. > > > > Here are some things that have helped me: > > This does happen to me sometimes. If you’ve tried uploading a file a > couple of times and each time has failed, I’ve found that saving the > deposit for later, then opening it from MyDSpace and trying to upload again > usually does the trick. > > > > Another reason why it might fail is that it exceeds the file size that is > allowed by DSpace. There’s no helpful error--at least in DSpace 7.6--when > that happens, just “Upload failed”. If that’s the case, zip and compress > the file and try again. > > > > You can also try to upload a different file, just to make sure that there > is nothing wrong with the file that you are trying to upload. I’ve had a > few fluke-y files that refused to upload. If you can open the file and > re-save it, it can help, but not always. In that case, I try to get a new > version of the file to upload, or I’ll zip the existing file into a new > file and upload the zipped file. > > > > Good luck!! > > > > Marianne Reed > > Digital Publishing & Repository Manager > > Watson Library, Room 470-G > > University of Kansas Libraries > > [email protected] > > 785-864-8913 > > > > > > > > *From:* [email protected] < > [email protected]> *On Behalf Of *Cynthia Cynthi > *Sent:* Tuesday, July 7, 2026 5:53 AM > *To:* [email protected] > *Subject:* [dspace-community] Upload Fail > > > > Good day DSpace Community, > > I hope you are doing well. > > I am experiencing an issue with our DSpace 9 repository and would > appreciate your assistance. > > When I create a new item, I am able to complete the metadata fields > without any problems. However, when I reach the step to attach the document > (bitstream), the upload fails and I receive the following error message: > > *"Upload failed."* > > The file is not attached to the item, which prevents me from completing > the submission. > > Has anyone experienced this issue before or knows what might be causing > it? I would appreciate any suggestions on possible causes, troubleshooting > steps, or configuration settings that I should check. > > Thank you in advance for your time and assistance. I look forward to your > suggestions. > > Kind regards, > > Cynthia Mpofu > > -- > All messages to this mailing list should adhere to the Code of Conduct: > https://lyrasis.org/code-of-conduct/ > --- > You received this message because you are subscribed to the Google Groups > "DSpace Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/dspace-community/CAGWu3NjtJew3kHvFpBJVGUBFso-qEbXHmJ%3Df%3Ddd6qEHYuuBW%2Bw%40mail.gmail.com > <https://groups.google.com/d/msgid/dspace-community/CAGWu3NjtJew3kHvFpBJVGUBFso-qEbXHmJ%3Df%3Ddd6qEHYuuBW%2Bw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- All messages to this mailing list should adhere to the Code of Conduct: https://lyrasis.org/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/dspace-community/CAGWu3Nii_%2BtupetforLPTAkyjbjofH8hCa6seFhYFqJ6FThLCQ%40mail.gmail.com.
