Community-based feedback
------------------------
Key: DS-872
URL: https://jira.duraspace.org/browse/DS-872
Project: DSpace
Issue Type: New Feature
Components: XMLUI
Reporter: Eija Airio
Attachments: patch_communityfeedback.txt, patch_conf_file.txt
In DSpace there is only one feedback recipient. According to our experience,
the feedback recipient often redirects e-mails of other persons, depending on
the type of feedback.
We developed the following feature: community-based feedback recipients, which
are defined by inserting lines like this in the dspace.cfg file:
feedback.recipient.123456789/2 = email1.something.com
where 123456789/2 is the handle of the community.
This means that when the user clicks "send feecback" in the community
123456789/2 (or collections, items or bitstreams under this community), the
feedback will be sent to email1.something.com.
If there is no corresponding line let's say for a community with the handle
123456789/15, the feedback will be sent to the original feedback.recipient
email.
There are two patches:
patch_communityfeedback.txt, which includes small changes for
SendFeedbackAction.java and
patch_conf_file.txt, which include example lines in dspace.cfg
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