Hi people I'm about to resurrect this message from Susan.
We're exactly at the same point, but in our case seems to occur some obscure problem relative to the authorization of the items. The "blank" items were public and now the collection is restricted to a group of users. Using the advanced authorization tool, we defined READ rights for the group/item/collection and DEFAULT BITSTREAM READ for group/bistream/collection. After that, no posibility to view the items, neither administrator or some e-person from the group. Adding ADMIN, WRITE and other rights does not make any effect, the only way to continue viewing metadata is deleting all policies over the items. The error message is the same and restating Tomcat neither produces any effect. It happens in a dev instance using 6.0-SNAPSHOT. Any ideas where to look for the error? Regards Germán 2015-12-15 18:30 GMT-03:00 Borda, Susan <susan.bo...@montana.edu>: > Hi All- > We never received a response to this question and unfortunately it > continues to happen, again this morning for instance and once again a > restart of Tomcat resolved the issue. > > Has anyone else had this problem? > > We are now running DSpace 5.4. > > Any advice would be great. > > Thank you! > susan > > ‹ > Susan Borda > Digital Technologies Development Librarian > Montana State University Library > 406-994-1873 > > > > > > > > On 11/5/15, 2:51 PM, "dspace-tech@googlegroups.com on behalf of Erik Guss" > <dspace-tech@googlegroups.com on behalf of eg...@auth.lib.montana.edu> > wrote: > > >Dear Community: > > > >particulars: CentOS6.7, tomcat7, dspace5.3, mirage2 xmlui, <10,000 items > > > >Today our DSpace was displaying an intermittent error. All functionality > >worked except the View item. In other words, you could browse around, > >search, and see hitlists. But when clicking on a handle's item view, the > >menus would appear, but no item content. This condition was fixed by > >restarting tomcat. I've included log snippets from cocoon and dspace.log > >below, first from the unsuccessful item view at 12:19 PM, then from the > >successful item view after restarting tomcat at 12:49 PM. The problem > >seems to have something to do with the cache. At the time of the > >problem, there were no postgresql errors, or catalina.out errors, and > >top showed normal resource usage. > > > >**cocoon.log** > >** item information is blank on the screen during this time frame 12:19 ** > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache HIT for > >PK_G-aspect-cocoon://DRI/12/handle/1/9083?pipelinehash=-398319662474980475 > >5 > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/11/handle/1/9083_T-Navigation-8967015258021785944 > >_T-ItemViewer--1872229765608651772 > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/10/handle/1/9083_T-Navigation-8967015258021785944 > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/9/handle/1/9083_T-Navigation-8967015258021785944 > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/8/handle/1/9083_T-Include-file:///usr/local/dspac > >e/config/MSU-sidebar-menu.xml > >2015-11-05 12:19:22,468 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/7/handle/1/9083_T-SystemwideAlerts-1_T-Navigation > >--5367372201529954577 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/6/handle/1/9083_T-Navigation-5799876941772906259 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/5/handle/1/9083 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/4/handle/1/9083 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/3/handle/1/9083 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/2/handle/1/9083 > >2015-11-05 12:19:22,469 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/1/handle/1/9083_T-PageNotFound-580360549544510925 > >0 > >2015-11-05 12:19:22,511 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-file-cocoon://DRI/handle/1/9083_T-xslt-jndi:/localhost/xmlui/themes/M > >irage2/xsl/preprocess.xsl_T-IncludePageMeta--2183294294163301955_T-xslt-jn > >di:/localhost/xmlui/themes/Mirage2/xsl/theme.xsl_T-i18n-context://i18n/?en > >_US__T-strip-namespaces-1_S-html-no-doctype-;encoding=UTF-8;indent=yes > >2015-11-05 12:19:22,597 WARN > >org.apache.cocoon.components.xslt.TraxErrorListener - Can not load > >requested doc: unknown protocol: cocoon at > >jndi:/localhost/xmlui/themes/Mirage2/xsl/aspect/artifactbrowser/common.xsl > >:141:90 > >2015-11-05 12:19:22,634 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache HIT for > >PK_R-resource-jndi:/localhost/xmlui/themes/Mirage2/scripts-dist.xml > >2015-11-05 12:19:22,642 INFO cocoon.access - 'handle/1/9083' Processed > >by Apache Cocoon in 236 milliseconds. > > > >** no screen errors for this time frame 12:49 ** > >2015-11-05 12:49:40,860 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/12/handle/1/9083?pipelinehash=-398319662474980475 > >5_T-Navigation-1249862855913320984 > >2015-11-05 12:49:40,878 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/11/handle/1/9083_T-Navigation-8967015258021785944 > >_T-ItemViewer--1872229765608651772 > >2015-11-05 12:49:40,878 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/10/handle/1/9083_T-Navigation-8967015258021785944 > >2015-11-05 12:49:40,878 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/9/handle/1/9083_T-Navigation-8967015258021785944 > >2015-11-05 12:49:40,879 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/8/handle/1/9083_T-Include-file:///usr/local/dspac > >e/config/MSU-sidebar-menu.xml > >2015-11-05 12:49:40,879 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/7/handle/1/9083_T-SystemwideAlerts-1_T-Navigation > >-1508943862940002015 > >2015-11-05 12:49:40,879 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/6/handle/1/9083_T-Navigation--1858632025743576998 > >2015-11-05 12:49:40,880 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/5/handle/1/9083_T-Navigation-1 > >2015-11-05 12:49:40,880 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/4/handle/1/9083 > >2015-11-05 12:49:40,880 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/3/handle/1/9083 > >2015-11-05 12:49:40,880 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for PK_G-aspect-cocoon://DRI/2/handle/1/9083 > >2015-11-05 12:49:40,880 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-aspect-cocoon://DRI/1/handle/1/9083_T-PageNotFound-580360549544510925 > >0 > >2015-11-05 12:49:40,921 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache MISS for > >PK_G-file-cocoon://DRI/handle/1/9083_T-xslt-jndi:/localhost/xmlui/themes/M > >irage2/xsl/preprocess.xsl_T-IncludePageMeta--2183294294163301955_T-xslt-jn > >di:/localhost/xmlui/themes/Mirage2/xsl/theme.xsl_T-i18n-context://i18n/?en > >_US__T-strip-namespaces-1_S-html-no-doctype-;encoding=UTF-8;indent=yes > >2015-11-05 12:49:41,125 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Cache HIT for > >PK_R-resource-jndi:/localhost/xmlui/themes/Mirage2/scripts-dist.xml > >2015-11-05 12:49:41,130 INFO org.apache.cocoon.caching.impl.CacheImpl - > >Caching new response for > >PK_G-aspect-cocoon://DRI/12/handle/1/9083?pipelinehash=-398319662474980475 > >5_T-Navigation-1249862855913320984 > >2015-11-05 12:49:41,134 INFO cocoon.access - 'handle/1/9083' Processed > >by Apache Cocoon in 351 milliseconds. > > > > > >**dspace.log snippets** > > > >2015-11-05 12:19:22,022 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=4A21BFE1137B0913574932FF09063C8B:ip_addr=45.55.168.40 > >:view_item:handle=1/3810 > >2015-11-05 12:19:22,123 INFO > >org.dspace.app.xmlui.aspect.artifactbrowser.ItemViewer @ Unhandled > >identifier URI http://scholarworks.montana.edu/xmlui/handle/1/3810 > >2015-11-05 12:19:22,151 WARN org.dspace.core.PluginManager @ Cannot find > >named plugin for > >interface=org.dspace.content.crosswalk.DisseminationCrosswalk, > >name="METSRIGHTS" > >2015-11-05 12:19:22,447 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=3B4B9E19349D8D0C486E3A7F340F1EBA:ip_addr=153.90.170.1 > >0:view_item:handle=1/9083 > >2015-11-05 12:19:22,564 INFO > >org.dspace.app.xmlui.aspect.artifactbrowser.ItemViewer @ Unhandled > >identifier URI http://scholarworks.montana.edu/xmlui/handle/1/9083 > >2015-11-05 12:19:22,593 WARN org.dspace.core.PluginManager @ Cannot find > >named plugin for > >interface=org.dspace.content.crosswalk.DisseminationCrosswalk, > >name="METSRIGHTS" > >2015-11-05 12:19:26,752 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=D0A5925E368DF26F38DE51D81F868AC3:ip_addr=45.55.168.40 > >:view_item:handle=1/8369 > > > >2015-11-05 12:49:37,545 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=38EBB2CB3A773C0D67A9D07CD8149755:ip_addr=45.55.168.40 > >:view_item:handle=1/1061 > >2015-11-05 12:49:37,693 INFO > >org.dspace.app.xmlui.aspect.artifactbrowser.ItemViewer @ Unhandled > >identifier URI http://scholarworks.montana.edu/xmlui/handle/1/1061 > >2015-11-05 12:49:40,835 INFO org.dspace.usage.LoggerUsageEventListener @ > >logge...@xxxana.edu: > session_id=3B4B9E19349D8D0C486E3A7F340F1EBA:ip_addr=15 > >3.90.170.10:view_item:handle=1/9083 > >2015-11-05 12:49:40,969 INFO > >org.dspace.app.xmlui.aspect.artifactbrowser.ItemViewer @ Unhandled > >identifier URI http://scholarworks.montana.edu/xmlui/handle/1/9083 > >2015-11-05 12:49:42,156 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=CF2CE8D5C5F6DA475B3FA1615FFFC13F:ip_addr=45.55.168.40 > >:view_item:handle=1/5763 > >2015-11-05 12:49:42,299 INFO > >org.dspace.app.xmlui.aspect.artifactbrowser.ItemViewer @ Unhandled > >identifier URI http://scholarworks.montana.edu/xmlui/handle/1/5763 > >2015-11-05 12:49:45,516 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=C70C325443657E126C8D0932DF255B2F:ip_addr=66.249.79.69 > >:view_bitstream:bitstream_id=10540 > >2015-11-05 12:49:46,173 INFO org.dspace.usage.LoggerUsageEventListener @ > >anonymous:session_id=179E33DF409EEF11E2C83A8DBE4B40F0:ip_addr=180.76.15.24 > >:view_bitstream:bitstream_id=6266 > >2015-11-05 12:49:46,979 ERROR org.dspace.statistics.SolrLogger @ Failed > >DNS Lookup for IP:180.76.15.24 > > > >Further investigation reveals the "WARN > >org.apache.cocoon.components.xslt.TraxErrorListener" warning happens > >quite frequently, hundreds of times/day, going back at least a few weeks. > > > >Any help would be appreciated. > >Erik Guss > >IT Systems Integration > >Montana State University Library > > > > > > > >-- > >You received this message because you are subscribed to the Google Groups > >"DSpace Technical Support" group. > >To unsubscribe from this group and stop receiving emails from it, send an > >email to dspace-tech+unsubscr...@googlegroups.com. > >To post to this group, send email to dspace-tech@googlegroups.com. > >Visit this group at http://groups.google.com/group/dspace-tech. > >For more options, visit https://groups.google.com/d/optout. > > > > -- > You received this message because you are subscribed to the Google Groups > "DSpace Technical Support" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to dspace-tech+unsubscr...@googlegroups.com. > To post to this group, send email to dspace-tech@googlegroups.com. > Visit this group at https://groups.google.com/group/dspace-tech. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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