Dear Yen-Tang Chen, You should launch the script "view-and-download-retrieve" to retrieve the metrics on the view/download; you will find it in the bin folder of your installation dir. cd [dspace-dir]/bin ./view-and-download-retrieve
You can also put this script in crontab, https://wiki.duraspace.org/display/DSPACECRIS/jobs+in+CRONTAB I hope this helps Regards Riccardo On 08/02/2017 02:56, Yen-Tang Chen wrote: Dear all Installation environment jdk1.8.0_101 postgresSQL 9.5 tomcat 8.0.37 dspace-cris_5.6.1 Item view and Download count are 0 . (view_download.png , view_download_02.png) But Administration Tools > Statistics Item view and Download count still exist (view_download_01.png) I only changed the postgres pg_hba.conf settings. # "local" is for Unix domain socket connections only local all all trust # IPv4 local connections host all all 127.0.0.1/32 trust changed => # IPv4 local connections: host all all IP/32 md5 After Item view and Download count are 0 ..... How do I show the Item view and Download count? Sincerely yours, Yen-Tang Chen ************************************************************************************************ Yen-Tang Chen Lib. Information Technology Services Div., NTU Library, http://www.lib.ntu.edu.tw/en office: No. 1, Sec 4, Roosevelt Road, Taipei 10617, Taiwan, R.O.C. TEL:886-2-33662291 EMAIL:exia0...@gmail.com<mailto:exia0...@gmail.com> ************************************************************************************************ -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com<mailto:dspace-tech+unsubscr...@googlegroups.com>. To post to this group, send email to dspace-tech@googlegroups.com<mailto:dspace-tech@googlegroups.com>. Visit this group at https://groups.google.com/group/dspace-tech. For more options, visit https://groups.google.com/d/optout. -- Riccardo Fazio DSpace and DSpace-CRIS developer 4Science, www.4science.it<http://www.4science.it> (an Itway Group Company) office: Via Edoardo D'Onofrio 304, 00155 Rome, Italy tel: +39 3339341798 -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com. To post to this group, send email to dspace-tech@googlegroups.com. Visit this group at https://groups.google.com/group/dspace-tech. For more options, visit https://groups.google.com/d/optout.