Hello Dennis,

we need more information. Could you share the log message with us? 

Did you test manually a connection to DataCite from your machine? Maybe it is a 
system not a DSpace issue.

Kind regards,

Paul Münch

> Am 15.04.2020 um 01:29 schrieb Richard Dennis <pacianb...@gmail.com>:
> 
> Hello Paul,
> 
> Thank you for providing the link, unfortunately, I am unable to figure out 
> how to solve this error and more importantly where do I solvethe problem.
> Your help is most needed in solving this matter.
> 
> thank you
> 
> Richard Dennis
> 
> On Saturday, April 11, 2020 at 11:15:37 PM UTC+2, Richard Dennis wrote:
> Hello All,
> 
> Running DSpace 6.2
> Linux Ubuntu 16.04
> Oracle DB
> 
> I get this error message the following error  Date:    4/11/20 8:00 PM
> 
>  
> Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID 
> 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed:
> 
> BAD_ANSWER
> 
> 
> 
> Can anyone out there assist me with this error message.
> 
> 
> 
> Is it in my dspace.cfg ?
> 
> According to Data Cite all is ok at their end.
> 
> 
> 
> what should I do?
> 
> 
> 
> Many thanks in advance
> 
> 
> 
> 
> 
> Richard Dennis
> 
> University Library of Southern Denmark
> 
> 
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