hello, i have dspace 6.3 installed with apache-ant-1.10.10, apache-tomcat-9.0.45, apache-maven-3.6.3, java8.
it functions normaly until recently, when users click on bitstreams (pdf or docx files) to download , it shows blank pagewithout any error message and without downloading the file of course, when i look to the logs, when the bitstream is clicked, it shows me this: 2022-03-14 15:50:04,194 INFO org.dspace.app.webui.servlet.HandleServlet @ i...@gmail.com:session_id=B6729E2E124B8305EC7E75C5E8EC96A3:ip_addr=172.20.0.193:view_item:handle=123456789/2388 2022-03-14 15:50:04,204 INFO org.dspace.usage.LoggerUsageEventListener @ i...@gmail.com:session_id=B6729E2E124B8305EC7E75C5E8EC96A3:ip_addr=172.20.0.193:view_item:handle=123456789/2388 2022-03-14 15:50:09,026 INFO org.dspace.app.webui.servlet.BitstreamServlet @ i...@gmail.com:session_id=B6729E2E124B8305EC7E75C5E8EC96A3:ip_addr=172.20.0.193:view_bitstream:bitstream_id=2281d047-cf69-4507-acf0-9b9ac20235b1 2022-03-14 15:50:09,026 INFO org.dspace.usage.LoggerUsageEventListener @ i...@gmail.com:session_id=B6729E2E124B8305EC7E75C5E8EC96A3:ip_addr=172.20.0.193:view_bitstream:bitstream_id=2281d047-cf69-4507-acf0-9b9ac20235b1 2022-03-14 15:50:09,027 ERROR org.dspace.storage.bitstore.DSBitStoreService @ get(157061081078946674319142175541180994295) java.io.FileNotFoundException: /usr/local/dspace/assetstore/15/70/61/157061081078946674319142175541180994295 (No such file or directory) at java.io.FileInputStream.open0(Native Method) at java.io.FileInputStream.open(FileInputStream.java:195) at java.io.FileInputStream.<init>(FileInputStream.java:138) at org.dspace.storage.bitstore.DSBitStoreService.get(DSBitStoreService.java:91) at org.dspace.storage.bitstore.BitstreamStorageServiceImpl.retrieve(BitstreamStorageServiceImpl.java:216) at org.dspace.content.BitstreamServiceImpl.retrieve(BitstreamServiceImpl.java:309) at org.dspace.app.webui.servlet.BitstreamServlet.doDSGet(BitstreamServlet.java:217) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet.java:126) at org.dspace.app.webui.servlet.DSpaceServlet.doGet(DSpaceServlet.java:73) at javax.servlet.http.HttpServlet.service(HttpServlet.java:626) at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.dspace.utils.servlet.DSpaceWebappServletFilter.doFilter(DSpaceWebappServletFilter.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1707) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) 2022-03-14 15:50:09,028 WARN org.dspace.app.webui.servlet.DSpaceServlet @ i...@gmail.com:session_id=B6729E2E124B8305EC7E75C5E8EC96A3:ip_addr=172.20.0.193:io_error:java.io.IOException\colon; java.io.FileNotFoundException\colon; /usr/local/dspace/assetstore/15/70/61/157061081078946674319142175541180994295 (No such file or directory) any help please, -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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