Hi Bryce,

You can check that both your database and email settings are OK by running 
these scripts:

 - [dspace]/bin/dspace test-database
 - [dspace]/bin/dspace test-email

Depending on the error, if you view the HTML source of the internal error page 
in your browser, half way down you may see a stack trace that will indicate the 
problem. SOme errors however will only show: <!-- No stack trace available -->

Check that the user your tomcat server runs as, can write to [dspace]/* (for 
example [dspace]/logs). 

Thanks,


Stuart Lewis
IT Innovations Analyst and Developer
Te Tumu Herenga The University of Auckland Library
Auckland Mail Centre, Private Bag 92019, Auckland 1142, New Zealand
Ph: +64 (0)9 373 7599 x81928
http://www.library.auckland.ac.nz/


On 15/04/2010, at 7:23 AM, bryce ray wrote:

> More information:
> I can add a top level and side bar new items as well as edit the default 
> license.  So it does not seem to be a database problem.  To be safe though 
> I've gone through the database information to check to make sure everything 
> is right.   The user appears to have the right ownership and privileges.  
> However, I'm not the best with postgresql.
> 
> Thanks for your help.
> 
> On Wed, Apr 14, 2010 at 12:44 PM, bryce ray <bryceray1...@gmail.com> wrote:
> The problem occurs when:
> I have no communities or collections.  I'm trying to create my first top 
> level community.  I click to create it type in the name of the community and 
> description and click the create button.  I then get an error message saying 
> there was an internal server error.  
> 
> I've turned on debugging in the log4j.properties file but  it doesn't even 
> look like the log files are working.  They don't seem to be updating for 
> anything.  The permissions and ownership seems to be set correctly.
> 
> 
> On Mon, Apr 12, 2010 at 10:20 AM, Peter Dietz <dietz...@osu.edu> wrote:
> I know you said you've checked your logs, but make sure you're checking the 
> DSpace log.
> [dspace]/log/dspace.log.{DATE}
> 
> You can also get more verbose output by setting the logs to DEBUG mode.
> Edit [dspace]/config/log4j.properties, and typically that is by changing INFO 
> to DEBUG for the A1 section. A bug exists in setting cocoon into DEBUG mode, 
> so you can't set that.
> 
> 
> What step exactly is causing the issue? Is it you've created a community, and 
> are creating a collection, or you've created a community, and created a 
> collection successfully, and submitting an item gives the problem? 
> If its while submitting an item, is it on item upload? For that, check that 
> your assetstore directory exists and is writable by your {tomcat} user.
> 
> 
> On Sun, Apr 11, 2010 at 5:46 PM, bryce ray <bryceray1...@gmail.com> wrote:
> I've just installed dspace and am having some difficulties.  Everything 
> appears to be working except the create communities function.  When I try to 
> submit a new community I get the error:
> 
> "The system has experienced an internal error. Please try to do what you were 
> doing again, and if the problem persists, please contact us so we can fix the 
> problem."
> 
> I've looked through logs and can't seem to find the right log with a more 
> detailed description of what is going wrong.  Through searching online I've 
> found that some people who experience this were because of permission 
> problems.  I have taken the time to triple-check my permissions.  
> 
> Any ideas on what is wrong or suggestions on how I can find out more 
> information about the actual "internal server error" which is occurring?
> 
> Thanks.
> 
> ------------------------------------------------------------------------------
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> 
> 
> -- 
> Peter Dietz
> Systems Developer/Engineer
> Ohio State University Libraries
> 
> 
> 
> <ATT00001..txt><ATT00002..txt>




------------------------------------------------------------------------------
Download Intel&#174; Parallel Studio Eval
Try the new software tools for yourself. Speed compiling, find bugs
proactively, and fine-tune applications for parallel performance.
See why Intel Parallel Studio got high marks during beta.
http://p.sf.net/sfu/intel-sw-dev
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