I changed it to 10 minutes and it failed after 3 minutes.  It seems like
right after the file is uploaded and it begins the virus check it fails.
This is the message I get:

A technical problem was encountered whilst attempting to scan the file for
viruses. Please contact the system administrator.

-Jose

On Tue, Jan 15, 2013 at 11:32 AM, Jose Blanco <blan...@umich.edu> wrote:

> This morning in my installation (1.8.2) some one tried to upload a file
> and got an error because the virus checker was unavailable.  The same user
> tried it again now and it worked well.  Why would it have been
> unavailable?  Can it only be used by one user at a time?  I have it enabled
> it so that it runs when users upload files via the UI.  I'm wondering if I
> should tell the user that if this happens again, to just try later because
> it probably means that it's being used right now.
>
> Many thanks!
> Jose
>
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