@sabdfl -
If there are multiple applications, the menu serves a purpose: selecting which 
item to show. However, even then, I would have the indicator applet show new 
events if there are any, in the order of urgency, before becoming a switchboard 
for event-generating applications.

When the application is clicked, and there are new events, a click
should cause one new event to be shown to the user. IM messages are more
"urgent" so they should be priorized over email in showing them when the
icon is clicked. Skype and SIP calls should be more urgent than IM
messages, IM messages more urgent than email, and email more urgent than
say, system update notifications / reboot required notifications.

example: If I have these new events, in chronological arrival order,
oldest to newest:

Pidgin message from John - Hi ...
Pidgin message from Laura - How was the movie?
5 emails in my work inbox
3 emails in my home inbox
Pidgin message from John - are you there?

on click, I would have indicator applet first show the first arrived IM
message from John:

Pidgin message from John - Hi ...

Then the other IM messages in arrival order, 1 per click:

Pidgin message from Laura - How was the movie?

Pidgin message from John - are you there?

And finally, the email boxes, one box per click. My home mail is set to
default in Thunderbird,so it would be shown before the work mail.

3 emails in my home inbox

5 emails in my work inbox

After the new events are exhausted, the indicator applet shows the user
the applications hidden by it in a menu. In the case that the indicator
applet is only hiding one messaging application, e.g., pidgin, or pidgin
and Skype with pidgin Skype plugin enabled, the indicator applet would
serve as a toggle button for hiding/showing the messaging application.

I realize that some users prefer the certainty of always getting the
menu when clicking the icon. However, intuition tells me that the
"envelope with a star" icon represents the newly arrived event, and I
feel it logical that the new event opens when I click on the envelope,
symbolizing the opening of that envelope. When I see an envelope without
the star, I think "old mail, old messages", and it is natural that a
messaging application, or a menu of running messaging applications is
shown to me.

-- 
indicator applet is worse than pidgin status icon
https://bugs.launchpad.net/bugs/367734
You received this bug notification because you are a member of Indicator
Applet Developers, which is the registrant for Indicator Applet.

Status in Indicator Applet: New

Bug description:
Using indicator applet for opening the newest message requires 2 clicks: 1 on 
the indicator applet, and 1 on the name of the person sending the message. I do 
not want to look for who sent me the message when there is something new. I 
want to click indicator applet and be brought to the new message immediately, 
without menu navigation.

I recommend that indicator applet immediately focus the new event when clicked, 
as long as there are events from only one program. This would emulate a good 
notification icon for pidgin and email clients, pidgin showing the new 
conversation window when indicator applet is clicked with new pidgin events, 
and email client showing the new message when clicked.

What happens:
When clicked with new events, indicator applet presents me a menu which clearly 
has only one (interesting) option to choose from, the new message.

What should happen:
When clicked with new events, indicator applet should immediately bring me to 
the new event without forcing useless menu traversal. Conditionally  this could 
be done only when there are new events for only a single application.

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