Janis, We in Australia have dealt with Parker from Gold-Age, and find him a most honest and reliable person... I assume that as he has just started accepting Visa and MC orders, that he and his staff are just a little snowed under (we know this from experience). Please be assured that he will resolve the issue. Cheers! Graham Kelly www.GoldNow.St V/Mail & Fax; +1(312)777-4270 ---- [EMAIL PROTECTED] wrote: > Janis, it's quite likely there is just some problem with the wire transfer!! > > At coconut we just sent an interesting wire for a customer, the bank > > WOULD NOT ACCEPT the funds from their correspondent bank! (That's > a > new one!) (I've never known a bank to NOT ACCEPT funds!! <: ) > > Never seen that problem before --- of course we refunded the customer > > his/her gold in full, even though it cost me a couple hundred bucks > > in fees. > > (We INVENTED customer service! <: ) > > So, international wire transfers can be funny things! Sometimes they > > take a week, sometimes a day. In some destinations (say brazil) the > > government gets involved and takes a slice, in other places there are > > different problems. > > Hope it resolves for you! > > JP > > > >I am bringing this story to the public attention so anyone planing > doing > >business with Gold Age will think twice or maybe even more times. > They > >used to have a good reputation around here but it seems to be changing > >lately. > >On 08.01.00 we have transfered a good amount of e-gold worth couple > of > >thousands dollars to Gold-Age account to have it "out-exchanged" via > wire > >transfer - one of the services they say they offer. I also filled > their > >online form on web page providing all necessary information. Their > web > >site said that it may take a week for the wire transfer to arrive > so I > >waited. > > > >After 10 day of no money I emailed them asking if there's a problem. > No > >reply besides of automated email confirming that they received my > email > >and will get back to me in up to 3 days, in the meantime they offered > me > >their faq. 3 Days no reply, 5 days no reply. I emailed them again, > same > >story - automated canned email, no other reply at all. That's how > it goes > >until today, every couple of days (6 times by now) I am emailing them > at > >any possible address I can get on their site, all I get is automated > >emails, which also proves that they do get my emails and my email > address > >works fine too. I guess I am out of good money for now as they don't > seem > >to care. > > > >So, if you are going to do any business with them then think twice. > Once a > >reliable company now started stealing money, so you may be the next. > > > >Janis Bulis > >[EMAIL PROTECTED] > > > > --- > You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] > To unsubscribe send a blank email to [EMAIL PROTECTED] > --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]
