Hello, I have decided to bring my problem to a public attention for I think it concerns all users who have tried to get their money back especially at the times when the gold price goes down and we're all starting losing money. I have send wire transfer to my bank which is located in Europe in sep. 11th, after I have been asked to resend all the details I have provided in the first letter to [EMAIL PROTECTED] With that in mind, I thought I just have to wait for the money to come. But no, today is sep. the 27th, and the money still haven't arrived in the bank. I provided all the details the recepient bank requires in order to receive wire transfer. I have done this before and have received the money in 5-7 days at the most (transferring from Chase Manhattan Bank to my bank) Still, I have no answer in my email box from Omnipay's so called "customer service" (I have send Omnipay numerous faxes which also remains unanswered). I wonder what do Omnipay think Customer Service should be, if they dont care about their customers at all. Unfortunately, all my money got lost in that "black hole" and are still waiting to be received. I have the strange feeling that if there is any problem with the recepient bank / info provided by me I *MUST* be notified *AT THE VERY MOMENT*. That is how customer service should serve its customers IMNSHO. I just wanted to ask you all - have you experienced the same troubles with OmniPay and if so, have your money been returned to your egold account in order for you to try another way of collecting it. Sincerely yours, John Pelunas --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]