PECB, I do not recall writing that you stole my money. I stated that you charged my card and never delivered your product. That fact, and the fact that you did not respond directly to my request for information (did you receive the fax? do you need more information?), led me to wonder if you were indeed still in business. Why would I wait since October for the funds to appear? Simple, I trusted Gold-Age to do what they said they were going to do. You asked for information, I sent it and trusted that you would do what you said you would do. It seems the consumer in this "e-commerce" world cannot win in these circumstances. If I ask for information to soon, you complain that I must have patience while you fix your servers, or your database or your... (fill in the excuse de jour). If I wait, and have patience then the answer is that I should have charged back sooner. I fulfilled my responsibilities. I sent you all the faxes, emails, voice mails, with the correct info,including correct account number. It is you, Parker, who have not done what you said you would do. Why did I not charge back? I needed the money in my e-gold account not on my credit card, and I assumed that you would do what you said you would do. Now you tie up the lose ends by implying that it is I who am responsible for your failure. I sent you bad info or somehow or other "schmucked" things up. That is not what the communication trail shows. It is very simple, I have done everything you have asked for, exactly the way you have asked and still you have not done what you said you would do. One of your colleagues said that you are an honorable man, yet I am still waiting for you to do what you said you were going to do. Tracy Guss [EMAIL PROTECTED] --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]