Standard Reserve took my gold. I only had about nine dollars in SR-AUG and SR-USD in the account, but still... I received a letter from Standard Reserve a few days ago saying they were going to start charging a monthly fee. Here is part of that message: [--------------- "Effective May 1, 2001 your Net Anywhere Account at Standard Reserve comes of age. Services that are surviving the dotcom age no longer come free. To ensure that we can serve you into the future, we will be charging a service charge of USD $3 per month. Your Net Anywhere Account still remains the best value account online. Our level of customer service will be maintained, and new services will be brought online to meet your ongoing needs. "If this does not meet with your approval, you can close your account by sending an e-mail to: mailto:[EMAIL PROTECTED]?Subject=Close_NetAnywhere ----------------] So I sent a message asking to close the account, and asking to send the gold to my e-gold account, or advise otherwise: [-------------- "Please close my net-anywhere account, #------ "If possible, please transfer my gold to e-gold, account #------ Otherwise, please advise as to how I am to withdraw the gold. ---------------] Now, 12 days later, I find that the account has been closed, and the gold is gone: [-------------- "Per your request, we have closed your account. We hope that you will come back and visit us sometime in the future." --------------] How hard would it have been to send the gold back to my e-gold account, or send me a check? The problem with Standard Gold is simply this: 1) The fees are too high. $3.50 per ATM withdrawal, combined with $75.00 per year is too much for an ATM card. $3.00 a month is too high for a monthly account when only a few grams are being stored. 2) While it is very easy to move gold from e-gold to SR-AUG, there is no easy way to move it back, despite numerous promises that there would be for the past 6 months. So much for good customer service from them. Banks may have high fees, but there are two things about a bank that you can depend on: 1) They tell you what the fees are in advance. 2) When it's all said and done, they WILL send you a check for the balance, even if it's for only a few cents. Every financial institution -- new economy or old econony -- needs to have a fundamental respect for people's money. I never wanted to give up that Standard Reserve account. I just wanted it to work... Craig --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]
