Our apologies to our many UK clients for the difficulties that have occurred with the new "LOCAL" banking relationship in the UK. The best answer, that we have received, is that after we signed the master agreement, for the Euro Navigator Single program, that the government of the UK decided that it was ok for banks to treat the Euro as a foreign currency. Obviously, the banks in the UK have been quick to adopt this policy, therefore, unlike in any of the other accounts, the UK treats the transfer of GBP into a Euro account as an international transaction. This was not known to us or our bank. Local currency transfers are accepted in all of the other accounts, and show up in our account in Euro's without problem. The UK banks, however, insist that a client go through the international department to convert GBP to Euro or reject the transaction. We have today, committed to another bank account in the UK that will accept GBP without problems. This will take a couple of weeks for the bank in the UK to implement. During this period, you have two options: 1. If you are able to send in Euro's feel free to send to the UK local account. We will maintain it until the new account is available. 2. Otherwise send in GBP to our account, at the ING bank, in Holland. We will charge the lower rates, as in this case you are paying for the transfer. We would like to apologize to our clients in the UK, we did what we thought was the solution to reduce their high cost of transfer, it has not worked. We will publish and change our pages as soon as the new account is made available to us. The new account will incur charges both in Holland and in the UK, we will have to look at our pricing as a result. To help reduce these costs and to be able to pass savings on to our clients we will offer 101% on redeems made in the UK. This will enable us to keep our costs at a minimum and therefore clients on both sides will benefit. The goal of Euro Gold Line remains to provide the most cost effective service to our clients, while being reliable and fast as well. We will keep you posted, on our progress. Thank you for your indulgence, in this matter. To the non UK members of the list, we are sorry, but at the moment this is the only way available to widely disseminate this information. Thank you, Frank Euro Gold Line www.eurogoldline.nl www.mezzopolitan.com ICQ 94782605 or MSN messenger --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]
