On Friday 01 March 2002 16:47, Peter Brett wrote: > sorry for goin on and on but- I am appalled by the lack of response from > e-gold and the lack of flexibility. If they email me a temp passphrase > then its hmm 30 seconds while I go in and change it to one I can remember > Its MY money its MY risk!!
> any thoughts or anyone at egold who can actually HELP read this list Well, I don't work at e-gold (far from it!), but I do have some experience in thinking about and implementing solutions for these problems. In short, unless you can prove to e-gold's satisfaction that you are the same person who previously had the passphrase to that account, they shouldn't give you a new passphrase. To be clear: they don't know whether it is YOUR money and YOUR risk. While I agree with you that a more flexible passphrase or account recovery system should be in place, the system wasn't apparently designed with that in mind, and such things can be difficult to add after the fact without a complete re-write. -- Randall Randall <[EMAIL PROTECTED]> Crypto key: www.freedomspace.net/~wolfkin/crypto.text On a visible but distant shore, a new image of man; The shape of his own future, now in his own hands.-- Johnny Clegg. --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
