I had some troubles with access to my E-gold account last days, and I
sometimes got a message "wrong passphrase", and then my account was
blocked for 15 mins, and then again unsuccesful attempt. I ony succeded to
enter from fifth or tenth attempt.

I tried to contact e-gold service by e-mail and telephone, but only Jay,
whose e-mail I found in this mailing list had contacted me and advised to
check my computer and keyboard.

I checked everythind and found the source of this trouble. I am using very
nice Punto Switcher program, which automatically switch keyboard layout
(this is very useful for users with national character sets, in my case
this is russian language).

But in this case the following things happen: when I registered at E-gold,
I typed the passphrase, and the Punto automatically switched to russian
layout.

But I did not notice that behind to asterisks. I retyped the word in next
field, and of course, both passwords match! But it was not password what I
was thinking about.

Next days, my Punto sometimes was switching to russian layout and
sometimes no, so sometimes I was able to login, and sometimes no.
 
At the end I started to suspect what Punto can be the reason of my
troubles, and turned it off at all! Of course after this I was not able to
login at all!

Conclusion: It may be useful to have checkbox on the login page, what
allow to turn off "asterisk mode" in passwords. I already noticed such
checkbox on some other sites and it is very useful. For example, I use
computer at home and nobody can see what I am typing. Another tip: you can
type your password on notepad and then copy and past it into "asterisked"
password field. So you can see exactly what you have typed.

You can read "Live Journal" version of my troubles here: 
http://boardgames.h1.ru/story/egoldstory.htm

PuntoSwitcher homepage (russian): www.punto.ru/switcher

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