> Jakob Nielsen, in the report "E-commerce User Experience", asserts 'seal of
> approval' logos like TrustE and BBB did not interest any of the test 
> subjects.
> 
> DGC's might be an exception, but it could be a nice challenge to convey
> valuable info in the 'seal of approval'. Maybe the number of verified 
> complements? Verified number of transactions?

I fear that just as at least one company has done already, anyone can put
up a copy of the seal logo. Even if clicking on it popped up a window with
nice comments, stats, etc., this can all be tricked. Also, I would assume
that, say, 2% of people looked for a seal, what percentage of that %2
would click another layer down to see stats or something?

I know I don't care about seals of approval. I also must say that when I
see a seal of approval, I don't always know what it means. Any logo with a
green tick (or check mark, whatever it's called) in it looks good to me.
It means shit, but it looks nice. In the absence of a economy-wide
perception of what is a quality certifying company, symbol, mark, entity,
whatever... any pretty looking seal logo will convey just as much positive
confidence (none in my mind) as any other.

Thoughts?

BRYAN

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