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hi marco,

by design, traceroutes/pings and other ICMP type packets will not be
able to reach e-gold machines. that is not unusual and not indicative
of a problem.  (this was the 3rd option mentioned in a third parties
message in the original message).

the reason your particular problem seems to be "weird" or specific to
data from e-gold, is that traffic from other locations *can* get thru
to your server. there are many sites out there that allow you to
traceroute/ping etc. and at the time of our investigation for your
problem, they *could* get to your server. e-gold *could not*. tracerouting
showed a difference somewhere in the .it TLD which led to our conclusion
that a server there had special knowledge aka "a misconfiguration" with
respect to some inbound IP ranges.

i will throw in this bone, if someone on the list offers a suggestion
or idea that directly leads to marco solving his problem, i'll spend
you 10 grams of e-gold. go get the bone!
[i am the final judge of an answer being of sufficient merit].

best,
jay w.
[EMAIL PROTECTED]


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