Guys,

OK, the GoldNow server logs show an interesting story. Apparantly, the
hacker has used a little known security hole in the software we use (now
fixed), and used that to gain access to our database. (Thank you for the
education.)

I have determined from an examination of the server logs that pretty much
the only thing this hacker did was gain access, change all the staff
passwords, send out 2 sets (same wording, some bad language) of fake
emails to customers and then log out. However, he did publish the new
login and password, so we are now taking massive action to advise
potentially affected customers. 

Fortunately, after we "complete" an order, we encrypt the credit card
details of every customer. The only credit card details showing at any
time in our system is the pending orders, and follow up orders. So, we
will be advising all folks in those catergories about the potential
problem, and obviously rejecting the orders. Debited orders will be paid,
and also advised about the potential problem.

GoldNow programmers have made serious changes to the system, enabling
better security until the *next* hack attempt. Most hackers don't get
through the gates, this was very unusual. However, the GoldNow system is
now stronger as a result.

Thank you for your patience, and most of all, your understanding. This
was a serious break in. In spite of my perpetual optimism, I am not
treating this lightly. To all of you who sent supporting emails/phone
calls, I'll get back to you asap, just a tad busy at present!

Graham Kelly CEO

---------------------------------------------
GoldNow http://www.GoldNow.St
Primary Customer Service +61 3 9776-4886
US Phone 1-866-999-1717
US Fax 1-213-559-8555 
UK Phone +44 (0) 709 233-7612
UK Phone +44 (0) 709 201-4015 CEO

Order your GoldNow debit card today, at
https://www.goldnow.st/debit_card_buy.asp

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