Hi, sorry to hear about your issue.

On Fri, 19 Mar 2010, 이동호 wrote:

> We currently use the FW-6490 made in Lanner. The following is spec.

I assume this system is some kind of embedded device?  A quick google 
shows it to be a security appliance.  Have you contacted the vendor for 
support?

> ---------------------------------------------------
> Model Name: FW-6490F
> HDD: CF 4G
> NIC: Intel 82573L x 2 , 82541Gi x 2
> Mainboard chip sets: VIA CN700 + VT8251

we have had a lot of problems with VIA chipsets and their bugs, I don't 
know anything about this particular one.

> OS : Fedora4(kernel?2.6.11-1.1369_FC4)
> ----------------------------------------------------
> 
> We installed the e1000e-0.4.1.7 for use of Intel 82573L NIC.
> Later, those equipment is working order, but they occur the unspecified hang
> or kernel panic.

do you have any information that points the networking hardware to being 
the cause of the kernel panic?

> We tried to find the cause of this problem in various ways.
> But we couldn’t find a clear answer and the content was confirmed as below.
> The content was added in e1000e-1.1.2 as follow.
> --------------------------------------------------------------------------------------------
> TROUBLESHOOTING: Some systems have trouble supporting MSI and/or MSI-X
> interrupts.  If you believe your system needs to disable this style of
> interrupt, the driver can be built and installed with the command:
> 
>      # make CFLAGS_EXTRA=-DDISABLE_PCI_MSI install
> 
> Normally the driver will generate an interrupt every two seconds, so if
> you can see that you're no longer getting interrupts in
> cat /proc/interrupts for the ethX e1000e device, then this workaround
> may be necessary.
> ---------------------------------------------------------------------------------------------

is there something wrong with MSI interrupts?  It is unlikely that a panic 
or hard hang kind of issue could be related to MSI interrupts.  Usually 
MSI failures prevent the adapter from getting link or being able to pass 
traffic.

> In addition, we confirmed that the option didn’t exist related to MSI in
> kernel 2.6.11-1.1369_FC4.
> In case of Fedora8, the option related to MSI is contained as follow.

you can probably boot the kernel with pci=nomsi or some equivalent option 
that will allow you to disable MSI.


> --------------------------------------------------------
> cat /boot/config-2.6.23.1-42.fc8  | grep MSI
> CONFIG_ARCH_SUPPORTS_MSI=y
> CONFIG_PCI_MSI=y
> CONFIG_MSI_LAPTOP=m
> -------------------------------------------------------

why did you pick fedora 8 here?  did you try running the FC8 kernel and 
did it work better?

> We confirmed that Intel 82573L NIC which we use now didn’t support the MSI,
> too.

82573L *does* support MSI, maybe your system hardware does not.

 
> -----------------------------------------------------------------------------
> Q1: If we don't apply the added TROUBLESHOOTING option to e10003-1.1.2, what
> problem has arise?

the troubleshooting is only IF you have a problem, so disabling MSI by 
itself will not cause any issues.

> Q2: If I use the Intel 82573L in kernel 2.6.11-1.1369_FC4 which can’t set a
> option related to MSI, can it occur the kernel panic or hang caused by the
> use of e1000e-0.4.1.7?

I don't know, there aren't any particular issues that come to mind. can 
you enable nmi_watchdog or magic SYSRQ key and hit it after the crash?  
can you enable serial console or netconsole and capture the panic?


------------------------------------------------------------------------------
Download Intel® Parallel Studio Eval
Try the new software tools for yourself. Speed compiling, find bugs
proactively, and fine-tune applications for parallel performance.
See why Intel Parallel Studio got high marks during beta.
http://p.sf.net/sfu/intel-sw-dev
_______________________________________________
E1000-devel mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/e1000-devel
To learn more about Intel® Ethernet, visit 
http://communities.intel.com/community/wired

Reply via email to