Nightduke:
What error do you see when you "can't connect" to the echovnc server?
There's some video's of setup help for EchoVNC here:
ftp://ftp.echogent.com/EchoVNC/support
Perhaps those help?
-Scott
On May 4, 2008, at 8:23 AM, nightduke wrote:
> Well i have tried echovnc but i can't connect to my echovnc server
> from my dsl conection...
> It's strange and i can't connect if i'm using the dsl connection,
> you can see the problem reported a few days ago at the mailing
> list...it's strange.
> Bute instanvnc it's the client, can i configure instantvnc for to
> connect to a dinamic ip address? And can have a password to execute
> it? I want to put on my web site so anyone can download it and reach
> my computer then i can use his mouse and the computer and give
> support.
> It's possible? Can i do that with echovnc and instantvnc?
> Thanks
>
> Nightduke
>
>
> 2008/5/3 Scott Best <[EMAIL PROTECTED]>:
> Nightduke:
>
> Okay, no EchoVNC on each computer. Put InstantVNC on the
> computer
> instead. When the customer needs your help, have them start
> InstantVNC.
> When it's not running, you cannot connect.
>
> The echoServer helps make the connection, from the Viewer to
> the
> Server. It is free to try, buy it after you know it's what you want.
> It's a server
> application, it runs on Windows and Linux.
>
> Can I suggest: try downloading our software, run it on your
> PC's, see
> if you can get it working. It's much easier to explain if you have
> tried it out
> first. :)
>
> -Scott
>
>
> On May 3, 2008, at 1:01 PM, nightduke wrote:
>
> Ok but my customer dosen't want to have installed echovncserver on
> each computer...
>
> Echoserver what it does? It's free?
>
> Thanks
>
> Nightduke
>
>
> 2008/5/3 Scott Best <[EMAIL PROTECTED]>:
> Nightduke:
>
> What language do you know best? Maybe someone
> on the list can help translate.
>
> To connect to your customers 3 computers:
>
> 1. Install EchoVNC on all 3 of the computers.
> 2. During installation, register and start EchoVNC as a service
> 3. Connect each of those EchoVNC installs to the same
> echoServer.
> 4. At your home, also install EchoVNC. Connect to the same
> echoServer.
>
> Then you can connect, from home, to any of the 3.
>
> good luck,
> Scott
>
>
>
>
> On May 3, 2008, at 12:54 PM, nightduke wrote:
>
> Pardon me for my poor english.
>
> I have a customer who has 3 computers at the office and i want to
> have access from my home two this three computers.
>
> How can i do that?
>
> Thanks
>
> Nightduke
>
>
> 2008/5/3 Scott Best <[EMAIL PROTECTED]>:
> Nightduke:
>
> Heya. Just to clarify: ever PC you want to connect remotely to
> needs
> to run a "remote access server". Them's the rules. :) We have two
> "remote
> access servers" applications: EchoVNC Server and InstantVNC.
>
> To connect to those PC's, you need a "remote access viewer". We
> have one of those: the EchoVNC Viewer.
>
> All 3 of those applications (EchoVNC Server, InstantVNC, and the
> EchoVNC Viewer) connect to each other via an echoServer. That is, the
> echoServer acts as the "connection relay" between the other
> applications.
>
> I hope that helps!
>
> -Scott
>
>
>
> On May 3, 2008, at 12:24 PM, Mark Rhoades wrote:
>
> No... You setup one EchoServer that is accessible on the internet
> and all of the of the computers will connect to it.
> This configuration eliminates the need to configure firewalls.
>
> With InstantVNC you can put an executable on your website
> (preconfigured) and your client can download and run it. Then you
> will be able to take remote control of their computer.
>
> If it's a computer you need to access all the time they can install
> the EchoVNC software, configure it and then it will always be
> connected to your EchoServer.
>
> You can install an EchoServer to try it or you can request the demo
> EchoServer information from the Echogent folks if you want.
>
> Mark
>
> On Sat, May 3, 2008 at 12:14 PM, nightduke <[EMAIL PROTECTED]>
> wrote:
> So i must add echovncserver to each computer i want to connect?.
>
> Thanks
>
> Nightduke
>
> 2008/5/3 Mark Rhoades <[EMAIL PROTECTED]>:
>
> Yes - As long as each computer can connect to an EchoServer.
>
> Mark
>
> On Sat, May 3, 2008 at 12:04 PM, nightduke <[EMAIL PROTECTED]>
> wrote:
> Hi i would like to give remote support to a few customers, it's
> possible to do this with echovnc? I have a few computers on one
> customer.It's possible to reach each pc there?
>
> Thanks
>
> Nightduke
>
>
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