sherry,
are you on nt or unix?
asis
Sherry Falb-Joslin <[EMAIL PROTECTED]>@LISTSERV.UCOP.EDU>
on 09/25/2000 05:15:53 PM
Please respond to Sherry Falb-Joslin <[EMAIL PROTECTED]>
Sent by: Electronic Data Interchange Issues <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
cc:
Subject: Is anyone else having problems?
To all -
One of my divisions is running Gentran Server. They are having problems
and
can not get any higher than tier 1 support. They are now in "production
down" critical mode and we still can't get the problem escalated. They
were
sent a new unattended.exe and rpcsrv.exe and it did not help. They are
having a problem with their service process control. Their auto event call
remains open. It then creates a new active event with no corresponding
event in the event log. This hangs the server. Any suggestions would be
very helpful!!
Sherry Falb-Joslin
EDI Project Lead/EDI Analyst
C.H. Robinson - Central Office
Phone: 952-294-6850
Cell: 651-336-1105
Fax: 952-937-7718
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