Sir,
It used to be that Harbinger would assist you with any support issues relating to their product, including connection problems to any VAN (even Walmart). I do not believe that they (now Peregrine) have changed their support policies in the last 6 months or so, so I would give them a call and they should be able to help you get your connection problems resolved. If no one there is helpful, you can always switch your software to our Trinary Systems package, where we will help you resolve your Walmart connection problems in a timely, friendly & professional manner. Trinary software ROCKS!!! (Sorry about the advertising, but ya gotta seize your opportunities :) )
Drake Weideman
Mgr-Tech Support
Phone: (248) 442-8540 x231
Fax: (248) 442-9125
-----Original Message-----
From: Ron Zimmerman [mailto:[EMAIL PROTECTED]]
Sent: Monday, January 22, 2001 9:10 AM
To: [EMAIL PROTECTED]
Subject: Wal-Mart EDI
I am trying to connect to the Wal-Mart network and am having no success and
the contacts I have at Wal-Mart are less than helpful. I am running the
Harbinger (now Peregrine) Trustedlink software on an As/400 and am
successfully connecting to other VANs with no problem. However, when I try
dialing the Wal-Mart network I can never get a connection and I get the
message that there was no answer tone detected. Has anyone else had a
similar problem with Wal-Mart, and, If so, what was the solution. I think
the problem has to be something in the comm settings for the Bisync line,
but I don't have any way of checking them since my Wal-Mart contact can't
(or won't) give me the settings they are using on their end.
Any help will be greatly appreciated.
Thank you,
Ronald L. Zimmerman
Project Manager
Swiss Valley Farms, Co. www.swissvalley.com
E-mail: [EMAIL PROTECTED]
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