To my way of thinking, the answer is "it depends". You have contracted with a 3rd party for a certain amount of work because it is their core compentency and not yours. It has been my recent experience in the 3PL space that customers contract with providers for execution and then dictate the working details instead of understanding that execution is also a competency of the provider. If you contract with an expert, expect the true expert to define the most efficient means of conducting that business. If you contract with an expert and define how the business is to be managed, expect that the expert will pass the cost of your "one of a kind" proecesses back onto you. The reason one contracts with 3PL's is that they are efficient at what they do. If you also tell them how to do it, you take away the efficiency. As always, generalities are always wrong. Did the expert provide an alternative? Tim Cronin Avicon -----Original Message----- From: Michael Pokraka [ <mailto:[EMAIL PROTECTED]>] Sent: Tuesday, September 04, 2001 9:17 AM To: [EMAIL PROTECTED] Subject: Charging a customer for EDI ??????? Hi folks, A new supplier wishes to charge us for doing biz by EDI. Now, the situ is a little unusual for me, as - to my knowledge - the 800lb Gorilla (us for a change) is not normally billed for the privilege.... or is it???? A bit of background: The supplier is a well-known worldwide logistics company, providing warehouse and transport services. The supplier has been contracted with prerequisite to the whole thing being that they deal by EDI. Now that the deal is struck, supplier comes back and says that EDI is of no benefit to them, but merely a service that they provide as part of the package, thus they will charge their customer for it. My question: is this a 'standard' practice? Does that mean that we start charging our customers ? :-) TIA Michael Pokraka SAP EDI Analyst Samsung Semiconductor Europe Ltd Tel: +44 (0)20 8380-7050 Fax: +44 (0)20 8380-7218 This message transmitted on 100% recycled electrons. ======================================================================= To contact the list owner: mailto:[EMAIL PROTECTED] Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/
