As someone who lost their job to outsourcing in 2002, I'd like to make a
few comments:

1) Outsourcing will happen, it's the company who is hiring the
outsourcing company that is to blame, not the employee of the
outsourcing company.

2) Don't ask me to train the outsourcing employees on how to do my job. 

3) If you are going to take over my job at a reduced rate, at least know
what the concepts are behind my job, don't ask me to explain how EDI
works to you if you are being advertised as a consultant

4) If you are paying someone to do a job, they should at least know the
basics what the job entails.

5) I don't care where you are from or who you work for. You just cost me
my job. Don't expect me to be happy about it.

6) Don't call me the day after I leave the company and ask me to help
you. Don't call me a month later and expect me to help you. I have to
find a source of income to support my family, and explaining to you what
EDI means is at the absolute bottom of my priorities.

7) Be fluent in the language of the business you are working for.
Communication is key to success, and if you can not properly communicate
with your client, you will waste their time and money. If you are going
to work for an American company, be fluent in English. If you are going
to work for a Chinese company, be fluent in Chinese, etc.

I was asked by the company I worked for to help out an employee from the
outsourcing company, and was told that he would be my new "assistant" (I
knew that was BS the second they said it). I was to train them on how
EDI worked at the company so that they could help take some of the load
of my plate. This person couldn't spell EDI. They couldn't understand
the English language well enough to speak with the Vendors effectively
and with the internal IT people effectively. So much time was spent
trying to explain simple concepts that any benefit of time was lost.

The only vindication I have is this: I was told that they could have 4
people from the outsourcing for the same money that I was being paid as
the full time employee. I found out six months later there were SEVEN
people needed just to keep up with what I alone was doing, let alone
move forward on the processes I had implemented. 

So in my case, the company that decided to outsource ended not saving
money, but spending more. 

In the race to cut costs in Corporate America, sometimes it is better to
look at the long term results, not the short term financial benefits. 

I am sure that there are many cases where outsourcing was a true cost
benefit. However, in my experience (not just my particular position but
the entire process at that same company of outsourcing other areas of IT
as well), it didn't help them at all, it hindered their business.

Just my opinion :)

Jon
------------------------------------------------------------------------
---



From: [email protected]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, March 22, 2006 3:40 PM
To: [email protected]
Subject: RE: [EDI-L] <Tech> OSTRPT message - Thanks
John



Ask yourself this question:  If an American who is new
to EDI asked this
question, would you see it as the purpose of this
group to be helpful
and give some guidance?  It used to be so.

A qualifier:  I am now employed, but this is after 5
years of living the
life of one outsourced.  I got replaced by both
offshore resources
(people of color in foreign lands) and by younger
Americans (change the
job title, and you don't have to call it age
discrimination).  The only
time I outright refused to give help to someone was
when the specific
person who replaced me at my former company called and
asked for help on
the specific project I'd been working on.  Sorry,
dear, the company
isn't paying me anymore, try somewhere else.

Please don't rant against people trying to make a
living and survive.
Save the rant for the larger system that treats people
as disposable.

Meant respectfully and compassionatly,

Stephenie Cooper
  Application Integrator Analyst
  Global Professional and Customer Services
  www.gxs.com
+1-408-289-8963 v  San Jose, CA 95125


-----Original Message-----
From: [email protected]
[mailto:[EMAIL PROTECTED] On Behalf Of
Bud Blankenship
Sent: Wednesday, March 22, 2006 12:16 PM
To: JOHN KNIGHT; [email protected]
Subject: Re: [EDI-L] <Tech> OSTRPT message - Thanks
John


John,
  I personally appreciated your rant. Thanks. You said
what needed said.

I find it intriguing that while we were at once
repulsed at the thought
of outsourcing simple shipping port operations to an
off-shore concern,
under fear of some unforeseen harm coming to the
American people, we
then retreat to our self-imposed (politically
correct?) posture of
supporting businesses putting the screws to the
American worker.
   
  In view of the scorn your post elicited, may I
suggest next time you
feel inclined to vent in such manner you consider
using a subject title
such as "<SALES> My Country"

  Bud


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subject prefix:
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