I cannot answer to being charged twice, that would be up to your own VAN. I do know the problem was not with their ECGrid connection, but a secondary VAN provider SPS uses for certain trading partners.
Regards, Todd Gould President & Chief Technical Officer Loren Data Corp. ----- Original Message ----- From: "edimasterguru" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, July 14, 2006 12:53 PM Subject: [EDI-L] SPS Duplicate Charges? > Did anyone else get this message? Does this mean we will be charged > twice? > > > From: SPS Customer Communication [mailto:[EMAIL PROTECTED] > Sent: Friday, July 14, 2006 1:13 PM > To: SPS Customer Communication > Subject: Possible document duplication 7-07-06 and 7-10-06 > > > > Dear Supplier, > > > > > > Please be aware that on July 7 we were aware of a connectivity issue > our VAN was experiencing. To ensure that all data was received, we > resent a number of documents to our VAN per their request. We have > since discovered that this action may have caused some duplicate > sends (which would have occurred on Monday, July 10.) Please be > aware of this issue and check your system for any duplication of > documents during this timeframe. We apologize for any inconvenience > this may have caused. > > > > > > If you have any further questions, please feel free to contact > Customer Support. Thanks! > > > > > > Best Regards, > > > > Kari Hammer > > Customer Support > > SPS Commerce > > [EMAIL PROTECTED] > > 1-888-739-3232 > ------------------------ Yahoo! Groups Sponsor --------------------~--> Check out the new improvements in Yahoo! Groups email. http://us.click.yahoo.com/6pRQfA/fOaOAA/yQLSAA/OIFolB/TM --------------------------------------------------------------------~-> ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
