My guess is the following:

Every user and group the user is associated with in all the flavors 
of UNIX I've been exposed to has a set of variables that are applied 
to it during logon - much like the Environment Variables that are 
set with Windows.  I suspect that the user logon they are using has 
conflicting information with these variables.  They would have been 
better off installing their second set of software with a different 
user profile than the first.  They may need to look into all sorts 
of logon scripts, depending on their UNIX variety and shell 
preference to find what variable has been misapplied to the wrong 
software environment and point them in the correct direction.



--- In [email protected], "Chuck Boucos" <[EMAIL PROTECTED]> wrote:
>
> 
> Michael...
> 
> That's the first question I asked. IBM apparently told them it was 
an
> 'internal environmental issue' and didn't offer any other help at 
all. So
> much for Support. At that point, they contacted me.
> 
> Chuck Boucos
> Willow Farm Solutions
> http:\\www.willowfarmsolutions.com
> -----Original Message-----
> From: [email protected] [mailto:[EMAIL PROTECTED] On 
Behalf Of
> Michael Mattias/LS
> Sent: Monday, October 30, 2006 2:30 PM
> To: 'EDI-L'
> Subject: Re: [EDI-L] <TECH>"Mercator" multiple versions issue
> 
> > Essentially, I think the user is trying to run both Mercator 
2.1.1 (!!!!)
> > and "Mercator" 7.5.1 on the same Unix Server, but is running 
into 
> > conflicts.
> > I've cut and pasted his e-mail message below. If you understand 
the 
> > verbage,
> > can anyone give me some suggestions?
>  
>  I know, I know, this has got to be too simple.....but.....
>  
>  ...why not suggest he "contact IBM" and get some "official 
support?"
>  
>  MCM
> 
> 
> 
> ....
> Please use the following Message Identifiers as your subject 
prefix:
> <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
> 
> Job postings are welcome, but for job postings or requests for 
work: <JOBS>
> IS REQUIRED in the subject line as a prefix. 
> Yahoo! Groups Links
>






...
Please use the following Message Identifiers as your subject prefix: <SALES>, 
<JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>

Job postings are welcome, but for job postings or requests for work: <JOBS> IS 
REQUIRED in the subject line as a prefix. 
Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/EDI-L/

<*> Your email settings:
    Individual Email | Traditional

<*> To change settings online go to:
    http://groups.yahoo.com/group/EDI-L/join
    (Yahoo! ID required)

<*> To change settings via email:
    mailto:[EMAIL PROTECTED] 
    mailto:[EMAIL PROTECTED]

<*> To unsubscribe from this group, send an email to:
    [EMAIL PROTECTED]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/
 

Reply via email to