Colleen, Since you're getting this data from your bank, you'll need to ask them if and where they can provide the information your A/R folks are looking for.
Good Luck (and just my opinion, I hope it's not Chase!) Leah ----- Original Message ---- From: "Dickey, Colleen" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, March 7, 2007 8:07:03 PM Subject: [EDI-L] EDI 820 Payment/Remittance help requested I'm looking for information from those of you who are familiar with processing the (inbound) 820 payment/remittance transaction. Specifically, I'm looking for advice on how the 820 should (or should not) be used in processing payments reversals. Here's the scenario - We receive the 820 (through our bank) from multiple sources which include various payment processing centers. At times these processing centers need to remit a reversal or adjustment to a previous payment for various reasons (usually an ACH rejection). Currently we handle this by interpreting pre-established codes within the RMR 03 (Payment action code) and deciding whether or not the amount in the RMR04 should be credited, reversed, or adjusted to the customer account. Now, they would like to have the actual ACH return code to be included along with the reversal information. Is this an accepted practice to pick and choose a segment (REF?) to place this information? Does anyone out there have experience implementing this type of processing on the 820? Thanks in advance for your responses... Colleen Colleen Dickey IT Enterprise Systems Integration Electronic Data Interchange (503) 813-6475 ------------ --------- --------- --------- --------- --------- - This email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else, unless expressly approved by the sender or an authorized addressee, is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action omitted or taken in reliance on it, is prohibited and may be unlawful. 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