Leah:

 

My experience has been that the 855 tells the buyer that the seller will
ship the 855 quantity and the remainder is assumed cancelled, not
back-ordered. If the buyer and or the seller wish to pursue the matter, then
that process is a manual one (email, phone).

 

Paul

 

_______________________________________

Paul McTeigue

Icefan Systemhouse Inc.

Montreal, Canada

www.icefan.ca

EDI - Bbx - Web Development - SQL Server - VB

E-Mail:  .............. [email protected]

Cell:  .................. (514) 262-9591

_______________________________________

 

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of Leah
Halpin
Sent: July 21, 2010 4:42 PM
To: [email protected]
Subject: [EDI-L] 855 - partial response?

 

  

Hi Everyone,
I'm wondering if I could solicit some experience with 855's from all of you 
retail experts, please.

Is it common and/or accepted practice to only reply with "accepted" items in
an 
855? In other words, if you sent me a PO for, let's say, 11 items and I was 
able to ship you 9 of them as ordered (qty, date, etc.) but not the other
two 
items, would you be able to determine that from an 855 that had only the 9
items 
I could ship as expected on it? How would you know what was going to happen 
with the other two items? Wouldn't you want to see the other items listed
with 
appropriate response codes, such as backordered, shipping a smaller
quantity, 
shipping a few days later than expected or something along those lines? Is 
there some sort of prearranged "assumption" if the item is not positively 
acknowledged?

Are the "unaccepted" items then typically handled manually or verbally in
some 
fashion? Or separately acknowledged in a separate 855? This seems
inefficient 
to me.

All information is appreciated.

Leah

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