Please contact the recruiter below, not me.
Monitor and manage day to day EDI invoice and PO rejections.
Must be detail oriented, task oriented, and good customer service skills.
Accountabilities
Manage eCommerce email queue
- Manage all invoice rejections
- Manage all B2B inbound PO rejections
- Manage POAck errors
Manage eCommerce support Remedy queue
- Respond to user and update Response SLA
- Categorize tickets correctly
- Update and resolve ticket according to SLA
Run ECommerce monitoring reports on Invoice Tracker daily
- Work with user to correct invoice and resend
Qualificiations
Required:
Windows applications
Ticket entry and analysis (prefer Remedy)
Supply chain process – Purchase Order to Invoice
Preferred:
Base EDI knowledge – what is an 850/810, what data elements are necessary for
transactions
Base Unix file manipulation and directory movement
SQL – base Oracle
Base AS400 movement and file manipulation
Credit/collections knowledge
Recruiter contact:
Tracy Hollstadt
Sr. Technical Recruiter
TriCom Technical Services
913.742.7512 direct
913.652.0600 main
[email protected]
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