I've seen the two other posts and have a more preliminary set of questions:
 
Who are you and who is the 'We' you mentioned, as in "We are proposing a new 
change.."
 
Your questions seem more oriented to Channel sales or VARS, not an EDI forum.  
But if I was one of your distributors, I would have to seriously question why 
you want my end customer information to begin with.  Unless you are looking to 
approach them yourself, that level of detail is really none of your (company's) 
business and I have worked for many a CEO who will come right out and tell you 
that.
 
And no there is not ANY best practices/ compliance enforcements that dictate 
you have to, need or be forced to share any of my customer data, which is 
basically what you are asking for.   But I would have to ask, if you have to 
question a particular company's business ethics, should they really be your 
customer?
 
Let me put this in reverse - how many of your customers have you provided 
specific information about your existing customers?   Or how would your CEO 
respond if one of your customers came asking for your customer list?
 
Ken
[email protected]


________________________________
From: Narayanan Bharadwaj <[email protected]>
To: edi list <[email protected]>
Sent: Friday, October 7, 2011 7:21 PM
Subject: [EDI-L] End customer info


  
Hi all, we are proposing a new change in our POS (867) message and asking our 
distributors to report the "end customer" info to whom they are selling the 
goods.
One of the concerns that our team is facing with South 
America distributors (may be it is the same in ASIA too) is that "what if you 
go and reach out to these end customers and make them your direct partners, by 
bypassing us". 

I know this is not a pure EDI question per say, but more of a business/process 
related type of question.
But because it is linked to EDI 867, I thought of getting some inputs from the 
group.

Can you please share any thoughts around:
* How do you assure the distributors about your business ethics?
* How can we encourage the distys to report this info, without any worries of 
foul play??
* Are there any best practices/compliance enforcements that we can use to over 
come this situation?

Thanks in advance for your comments.
Have a good weekend!!!
NB

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