>Tell your customer that they must use the contact us form on vendor
>central to contact someone at Amazon. They won't respond to direct
>emails.
And you **might** hear from them at some point, but often with unresponsive
boilerplate.
However, if your customer does a ***huge*** amount of business with them, they
will call directly if they want EDI.
Implementing EDI gives them additional, highly automated ways of making
deductions for "violations" from invoices.
Jim Guthrie
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