>I'll take this to the next peeve, customer demanding you change your VAN to 
>the one they use, especially the users of ANX.

We have a customer who specifies  a Van (GXS) and ***NO*** interconnects. 

>What's next?  Demanding you use FedEx when you use UPS?

A charmed life, methinks. 

We have customers who won’t let the “wrong” small parcel service near their 
delivery dock. 

One can understand this if they are paying the freight, but my **favorites** 
are the ones who issue a chargeback for the “wrong” one when **we** are paying 
the freight anyway.

Jim Guthrie

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