I performed the following experiment:

Each user (U) used several interfaces (I). Both U and I are to be
treated as random factors. For each U and I combination, time (T),
errors (E) and satisfaction (S) were measured. The data looks
something like:

U         I         T         E         S
---       ---       ---       ---       ---
U1        I1        100       10        90
U1        I2        200       20        80
U1        I3        300       30        70
U1        I4        400       40        60
U2        I1        102       11        91
U2        I2        198       18        81
U2        I5        500       50        50
U2        I6        600       60        40
.
.
.
etc.

Please note that NOT all the users used all the interfaces.

The question is: I wish to find the correlations between T, E and S
(viz., nullify the effects of U and I). What is the best statistical
method of doing this? I think something along the lines of Anova or
Variance Components should do that trick... I have SPSS, so any advice
on how to interpret the output will be most appreciated (please bear
in mind that I do not have a degree in statistics).

Many thanks.


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