Shauna, Thank you for letting us know about the update, I am agree with AnswerHub because I proposed that option last time, Can't wait for that.
On Wednesday, August 17, 2016 at 10:39:29 PM UTC+7, Shauna Gordon-McKeon wrote: > > Hi everyone, > > Thank you all for your feedback on potential new tools for supporting the > open source community. It’s been helpful to hear your suggestions for > tools and your thoughts on what features are important, which we > incorporated into our list of requirements > <https://docs.google.com/document/d/1J0P2hNXH7hdyxbqi8OCndNrUoxrOXDAbvIGalG6v7qU/>. > > > > I’ve spent the last couple of weeks going through a number of potential > options, including AskBot, AnswerHub, Confluence Questions, StackOverflow, > Vanilla Forums, Zendesk Community, VBulletin, Lithium and Jive. I’ve > written up summaries of these options in this document > <https://docs.google.com/document/d/1rgH4g2NB7ID-SoowzrefaQSzerEaes3VQMtZ1XGwXs0/edit#> > > if you’d like to see the detailed results of our evaluation process. > > The short version is: we’re leaning towards AnswerHub. Although we’d love > to have gone with one of the open source options, AnswerHub is the only one > we’ve found that fits all of our main requirements. Perhaps the strongest > reason we prefer it to other promising options like AskBot and Vanilla > Forums is the increased support for analytics. One of our main goals with > the new tool is to make it easier for our engineering and docs teams to > understand what issues are causing the most problems and to address them. > We also want the community as a whole to be able to prioritize answering > the most pressing questions. Finding tools that let us ask, “What are the > most upvoted/commented upon unanswered questions?” was surprisingly > difficult to find, but AnswerHub let us do that and more. > > There was a lot of enthusiasm on list for StackOverflow. As you can see > on my summary doc, the main reason we didn’t go with them was a lack of > control over content moderation. AnswerHub is very StackOverflow-like, so > we hope that the community will see it as a good alternative. > > Our plan is to go ahead with AnswerHub next week, but we want to give the > community a chance to raise any potential issues we might have overlooked > or to point out any options we might have missed. If you’ve got any of > those in mind, now’s the time to bring them up! :) > > Best > Shauna > -- You received this message because you are subscribed to the Google Groups "General Open edX discussion" group. To view this discussion on the web visit https://groups.google.com/d/msgid/edx-code/895c4fa9-941e-4fcd-aea8-0cbbec59af5e%40googlegroups.com.
