Hello everyone,

I have an installation of Open edX, Dogwood release, on an Ubuntu server 
and I am making some tests to see the behaviour.

I have a doubt about the expected behaviour of the platorm regarding 
multiple certificates.

For a given course, in the LMS Webpage of the course, I have enabled the 
Web/HTML Certificates and the Student-Generated Certificates button.
As an administrator, in the Django admin webpage, I have defined three 
Course Modes of enrollment in this course: audit, honor and verified.

As a student, I have enrolled as audit in the course, I've coursed the 
units and I've passed the lowest grade of the course, so I passed. I go to 
the progress page and I see the Request Certificate button. I click on it 
and I can see now my Certificate as Audit student.
As this student, I have the option to updgrade, for example, to verified. 
So I have upgraded and payed for the course through CyberSource (test), 
then I come back to my progress page and I don't have the option to 
generate the certificate being a verifed student. All I can see is the View 
Certificate button to see the certificate as an Audit student, not 
Verified. So, as a student, I have paid for a verified certificate but I've 
only got an audit certificate, and I have no option to regenerate the 
certificate as a verified.

Is this the expected behaviour? Am I missing something here in the expected 
behaviour of the student and the expected behaviour on the workflow on 
generating certificates, upgrade the enrollment and regenerating the 
certificates?

If I have understood right, what it would be the best solution to this 
problem: don't allow the students to upgrade (and pay) the enrollment if 
they already have generated the certificate or allow the students to 
regenerate the certificate if they have changed the enrollment (meaning the 
enrollment mode doesn't match with the certificate mode)??

Thank you very much in advance for clarifying this doubts.

Greets.

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