Check the data being sent to CyberSource to ensure the amounts all add up. Adding a debug call to ecommerce/extensions/payment/processors/cybersource.py:get_transaction_parameters() <https://github.com/edx/ecommerce/blob/master/ecommerce/extensions/payment/processors/cybersource.py#L118> should suffice.
Also, depending on the amount of the transaction, you may have triggered a simulated response. See the appropriate responses for your payment processor at http://www.cybersource.com/developers/getting_started/test_and_manage/simple_order_api/. By default, you should be configured for Chase Paymentech <http://www.cybersource.com/developers/getting_started/test_and_manage/simple_order_api/HTML/Paymentech/soapi_ptech_avs.html> . Clinton Blackburn, Tech Lead edX E-Commerce Engineering On Friday, December 9, 2016 at 9:31:11 AM UTC-5, Frane Kalebic wrote: > > Hi everybody, > per clients request I've changed e-commerce on my dev insance to be able > to add a 0% coupon. > The coupuns work fine (with a cybersource test account) when created for > courses added as "Verified" on e-commerce, but when I try to use them with > courses of the "Professional education" type, I got the following error: > > *There was a problem with your transaction. You have not been charged.* > *Make sure your information is correct, or try again with a different card > or another type of payment.* > > Logs give me: > *ip-10-164-101-184 > [service_variant=ecommerce][ecommerce.extensions.payment.views][env:no_env] > INFO [ip-10-164-101-184 19258] [views.py:129] - CyberSource payment did > not complete for basket [62] because [TransactionDeclined]. The payment > response was recorded in entry [17].* > > > When I log into my Cybersource account, i see that the Credit Card > Authorization has failed with the following message: > > *There is a problem processing this request: Processor sent a partial auth > response for a non-partial auth transaction. * > > > Does anybody have any idea why this happens and how could I correct it? > Any help would be appreciated > -- You received this message because you are subscribed to the Google Groups "General Open edX discussion" group. To view this discussion on the web visit https://groups.google.com/d/msgid/edx-code/98f3a622-4426-43dc-8d77-4f0744edf9ee%40googlegroups.com.
