The documentation about edX transcripts 
<http://edx.readthedocs.io/projects/edx-partner-course-staff/en/latest/video/video_course.html#add-a-video-transcript>
 says 
that the Subrip format is being used. When checking out its Wikipedia page, 
it does not state anything about special characters. However, after some 
testing, it seems that 
é ' ü

and other special characters and quotation marks are not possible, and that 
you need to use the HTML character entities? Is this correct? And if so, 
why is that not in the documentation?

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