We should move operations questions to the openedx-ops list:
https://groups.google.com/forum/#!forum/openedx-ops

--Ned.

On Mon, Jan 23, 2017 at 4:29 AM, KBS <[email protected]> wrote:

> Thank you  Mahayar Damavand for the reply.
>
> I checked the log in /edx/var/log/mongo/mongodb.log  and it is as here:
> ------------------------------------------------------------------
>
> 2017-01-23T00:58:42.740-0800 ***** SERVER RESTARTED *****
>
> 2017-01-23T00:58:42.770-0800 [initandlisten] MongoDB starting : pid=20885
> port=27017 dbpath=/edx/var/mongo/mongodb 64-bit host=ubuntu-new
>
> 2017-01-23T00:58:42.770-0800 [initandlisten] db version v2.6.12
>
> 2017-01-23T00:58:42.770-0800 [initandlisten] git version:
> d73c92b1c85703828b55c2916a5dd4ad46535f6a
>
> 2017-01-23T00:58:42.770-0800 [initandlisten] build info: Linux
> build5.ny.cbi.10gen.cc 2.6.32-431.3.1.el6.x86_64 #1 SMP Fri Jan 3
> 21:39:27 UTC 2014 x86_64 BOOST_LIB_VERSION=12017-01-23T00:58:42.771-0800
> [initandlisten] allocator: tcmalloc
>
> 2017-01-23T00:58:42.771-0800 [initandlisten] options: { config:
> "/etc/mongod.conf", net: { port: 27017 }, storage: { dbPath:
> "/edx/var/mongo/mongodb", journal: { enabled: tr} }, systemLog: {
> destination: "file", logAppend: true, path: "/edx/var/log/mongo/mongodb.log"
> } }
>
> 2017-01-23T00:58:42.777-0800 [initandlisten] journal
> dir=/edx/var/mongo/mongodb/journal
>
> 2017-01-23T00:58:42.777-0800 [initandlisten] recover : no journal files
> present, no recovery needed
>
> 2017-01-23T00:58:42.777-0800 [initandlisten]
>
> 2017-01-23T00:58:42.777-0800 [initandlisten] ERROR: Insufficient free
> space for journal files
>
> 2017-01-23T00:58:42.777-0800 [initandlisten] Please make at least 3379MB
> available in /edx/var/mongo/mongodb/journal or use --smallfiles
>
> 2017-01-23T00:58:42.777-0800 [initandlisten]
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] exception in initAndListen:
> 15926 Insufficient free space for journals, terminating
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] dbexit:
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: going to close
> listening sockets...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: going to flush
> diaglog...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: going to close
> sockets...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: waiting for fs
> preallocator...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: lock for final
> commit...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: final commit...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: closing all files...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] closeAllFiles() finished
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] journalCleanup...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] removeJournalFiles
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] shutdown: removing fs lock...
>
> 2017-01-23T00:58:42.780-0800 [initandlisten] dbexit: really exiting now
> --------------------------------------------
>
> and the error that I got is:
>
> ------------------------------------------------------------
> ----------------------------
>  TASK: [mongo | stop mongod service] ******************************
> *************
>
> ok: [localhost]
>
>
> TASK: [mongo | move mongodb to {{ mongo_data_dir }}]
> **************************
>
> ok: [localhost]
>
>
> TASK: [mongo | copy mongodb key file] ******************************
> ***********
>
> skipping: [localhost]
>
>
> TASK: [mongo | copy configuration template] ******************************
> *****
>
> ok: [localhost]
>
>
> TASK: [mongo | start mongo service] ******************************
> *************
>
> changed: [localhost]
>
>
> TASK: [mongo | wait for mongo server to start]
> ********************************
>
> failed: [localhost] => {"elapsed": 300, "failed": true}
>
> msg: Timeout when waiting for 127.0.0.1:27017
>
>
> FATAL: all hosts have already failed -- aborting
>
>
> PLAY RECAP ************************************************************
> ********
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:mongo | wait for mongo
> server to start ----------------------------------------- 300.46s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:mongo | install mongo
> server and recommends -------------------------------------- 8.65s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:user | Install
> role-independent useful system packages --------------------------- 7.04s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:common | Install
> role-independent useful system packages ------------------------- 6.95s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:server_utils | Install
> system packages ------------------------------------------- 6.88s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:mongo | install python
> pymongo for mongo_user ansible module --------------------- 5.23s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:common | pip install
> virtualenv -------------------------------------------------- 3.14s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:common | Update CA
> Certificates -------------------------------------------------- 2.95s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:edxlocal | install
> memcached ----------------------------------------------------- 0.88s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:mysql | install mysql
> 56 and dependencies ---------------------------------------- 0.88s
>
> INFO:ansible.callback_plugins.datadog_tasks_timing:
>
> Playbook edx_sandbox finished: Mon Jan 23 01:03:42 2017, 107 total tasks.
> 0:05:55 elapsed.
>
>
>            to retry, use: --limit @/home/kbsingh/edx_sandbox.retry
>
>
> localhost                  : ok=63   changed=6    unreachable=0
> failed=1
> ------------------------------------------------------------
> ------------------------------------------------------------------------
>
> I think that hard-disk space and memory is not the problem as these are
> 500GB and 4GB respectively.
>
> Is there any other possible reason of error??
>
> On Monday, January 23, 2017 at 5:29:16 PM UTC+9, Mahyar Damavand wrote:
>>
>> Can you login to the server and look at the logs for mongo. They should be
>> at '/edx/var/log/mongodb.log'. Sometimes mongodb failes to start if there
>> is not sufficient space for its database on disk or because there is not
>> enough memory on the box.
>>
>> you should take a look here too:
>> http://edx.readthedocs.io/projects/edx-installing-configurin
>> g-and-running/en/latest/installation/devstack/troubles
>> hooting_vm_installation.html#starting-open-edx-servers-
>> after-a-mongodb-failure
>>
>> On Thu, Jan 19, 2017 at 4:56 AM KBS <[email protected]> wrote:
>>
>>>
>>>
>>> On Thursday, May 21, 2015 at 6:48:00 AM UTC+9, dim kar wrote:
>>>>
>>>> Hello to everyone,
>>>>
>>>> I have tried to install the edx-platform from:
>>>>               https://github.com/edx/configu
>>>> ration/wiki/edX-Ubuntu-12.04-64-bit-Installation
>>>> using the manual installation
>>>>
>>>> but I have an error.. during the installation.. it failed at
>>>>
>>>>
>>>>
>>>> *TASK: [mongo | wait for mongo server to start]
>>>> ******************************** failed: [localhost] => {"elapsed": 300,
>>>> "failed": true, "item": ""}msg: Timeout when waiting for 127.0.0.1:27017
>>>> <http://127.0.0.1:27017>*
>>>>
>>>> *FATAL: all hosts have already failed -- aborting*
>>>> and my pc stacks and freezes.
>>>>
>>>> Do you know what is the solution for this problem? What should I do to
>>>> fix that issue?
>>>>
>>>
>>>
>>> Hi Dim,
>>>
>>> Could you solve the problem? I am also facing the same.  If you have its
>>> solution, it will be very kind of you to let me know.
>>> Thank you.
>>>
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>>>
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