hi,

I solved this issue with creating link to true location of .csv 
files(/tmp/edx-s3/grades) in /edx/var/edxapp/media directory

ln -s /tmp/edx-s3/grades /edx/var/edxapp/media

and then make little changes in nginx configuration.

nano /var/app/nginx/sites-available/lms

add following rule:

location ~ ^/grades/(?P<file>.*) {
    root /edx/var/edxapp/media/grades;
    try_files /$file =404;
    expires 31536000s;
}

Edit location rule for media, tall to search in /grades if there is no such 
file in /media

location ~ ^/media/(?P<file>.*) {
    root /edx/var/edxapp/media;
    try_files /$file /media/grades/$file;
    expires 31536000s;
}

and then restart nginx

service nginx restart

It should work ;-)



El lunes, 23 de marzo de 2015, 15:26:32 (UTC-6), Sivakumar escribió:
>
> Hi,
>
> If i tried to download grade report (or) profile information from data 
> download section under Instructor Dashboard in any course in LMS, it is 
> added to queuing list in pending instructor tasks and it is not available 
> for download even after so many days. 
>
> Can someone help me to resolve this issue?
>
> Thanks.
>

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