Hi,
I am trying to create a new course on the ecommerce platform but encounter
the following error: "Error! Failed to publish commerce data for
course-v1:SamsungUni+Sam001+2019Q4 to LMS." (see below for screenshot)
[image: Selection_145.png]
I am using ubuntu 16.04 on AWS and ironwood.master (V2).
The *ecommerce log* outputs indicate the following:
Jul 24 04:11:59 ip-172-31-27-102
[service_variant=ecommerce][ecommerce.courses.publishers] ERROR
[ip-172-31-27-102 32431]
[/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py:112] - Failed
to publish commerce data for [course-v1:SamsungUni+Sam001+2019Q4] to LMS.
Traceback (most recent call last):
File "/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py", line
100, in publish
commerce_api_client = site.siteconfiguration.commerce_api_client
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/utils/functional.py",
line 35, in __get__
res = instance.__dict__[self.name] = self.func(instance)
File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 457,
in commerce_api_client
return EdxRestApiClient(self.build_lms_url('/api/commerce/v1/'),
jwt=self.access_token)
File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 384,
in access_token
token_type='jwt'
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py",
line 142, in get_oauth_access_token
return get_oauth_access_token(url, client_id, client_secret,
token_type=token_type)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py",
line 76, in get_oauth_access_token
data = response.json()
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/requests/models.py",
line 897, in json
return complexjson.loads(self.text, **kwargs)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/__init__.py",
line 518, in loads
return _default_decoder.decode(s)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py",
line 370, in decode
obj, end = self.raw_decode(s)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py",
line 400, in raw_decode
return self.scan_once(s, idx=_w(s, idx).end())
JSONDecodeError: Expecting value: line 9 column 1 (char 8)
Jul 24 04:11:59 ip-172-31-27-102
[service_variant=ecommerce][ecommerce.extensions.api.serializers] ERROR
[ip-172-31-27-102 32431]
[/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py:585]
- Failed to save and publish [course-v1:SamsungUni+Sam001+2019Q4]: [Failed
to publish commerce data for course-v1:SamsungUni+Sam001+2019Q4 to LMS.]
Traceback (most recent call last):
File
"/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py",
line 582, in save
raise Exception(resp_message)
Exception: Failed to publish commerce data for
course-v1:SamsungUni+Sam001+2019Q4 to LMS.
The *LMS log* outputs indicate the following:
Jul 24 04:24:53 ip-172-31-27-102
[service_variant=lms][openedx.core.djangoapps.catalog.utils][env:sandbox]
WARNING [ip-172-31-27-102 32580] [utils.py:103] - Failed to get program
UUIDs from the cache for site example.com.
I tried changing the WT_PUBLIC_SIGNING_JWK_SET to null in the lms.env.json
and cms.env.json files (as suggested in this post
<https://groups.google.com/d/msg/edx-code/cgMseEEKGAg/fJ93_7I-DQAJ>) but it
doesn't seem to be working
I set up ecommerce using the installation instructions here
<https://openedx.atlassian.net/wiki/spaces/OpenOPS/pages/110330276/How+to+Install+and+Start+the+E-Commerce+Service+in+Native+Installations>
Can anyone suggest any solutions please?
Thanks in advance
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