This is not ekiga's bug.
Your account is not yet activated.
Wait 1-2 days and if you still locked, contact to DiamondCard.
Do you have money on your card? In some cases you must already have
money into your account.

On Sat, 2013-08-17 at 11:17 +0200, Csanyi Pal wrote:
> Hi,
> 
> I have installed Ekiga Softphone 4.0.1 on my Deboan GNU/Linux SID.
> 
> I have setup Ekiga for Ekiga PC --> telephone service.
> 
> I have my account on DiamondCard with account ID, PIN code, but on the
> DiamondCard webpage on MY ACCOUNT / home / Account Information I have
> 'Account is locked' message.
> 
> I have ordered the SignUp service yesterday which status is 'Pending'.
> 
> Now, when I'm trying to call my girlfriend from Ekiga PC --> mobilephone
> with the number: sip:00/country code/hers phone number I get the message
> in the status line of Ekiga: The user is not available.
> 
> What can I do to solve this problem?
> 


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