An automated response to an initial email should be standard practice in business. This lets the sender know they at least have the correct email address, and should list the times the business is open, etc.
Not all email applications have the read receipt function. I disagree with you. This should be an avenue for both positive and negative comments. I don't want to read only about the positive, and Elecraft would lose out on constructive criticism and ideas to continue to enhance the company. 73 de Sebastian, W4AS On Aug 7, 2012, at 10:14 AM, nr4c <n...@widomaker.com> wrote: > OK, so you have an automated response from some computer that such and > such email was received. It still hasn't gotten to the person it needs > to go to, so maybe if you send your email with a request for a "Read > Receipt", you'd at least know that a PERSON had looked at it, and > checked the "BOX". > > I personnaly don't think this is the forum for complaints about the > company or it's policies. If you have a problem with customer service, > orders, or support, you need to email Wayne, Eric or Lisa. They will > help you solve your problem. Sharing their/your "dirty laundry" with > current, past and potential customers is not in good taste. It there > were a systemic problem with support or service, the company would not > be doing business this long with the vast array of products available > that Elecraft offers. > > ...bilkl nr4c > > On Tue, 7 Aug 2012 07:17:41 -0400, Robert Emory wrote: >> As a suggestion perhaps Elecraft could set up their email server >> to automatically generate a response to every email that it has >> been received (and maybe a thank you) and a reply will be >> forth coming. >> Then the sender would know their email had been received. >> Just a thought, >> Bob (KD1CT) ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
