My experience is that the best carrier to use is UPS. Of those I have used
UPS has always performed flawlessly with international purchases (not -
Switzerland is not in the EU - so everything I buy goes through customs). If
the parcel is correctly marked I can rely on UPS for efficiency, promptness
and above all courtesy.
UPS may be a tad more expensive but it's well worth it.
Simon Brown
---
www.hb9drv.ch www.laax.ch
RSGB HF Convention: Friday 7th - Sunday 9th October 2005
Holidays: Monday 10th - Thursday 20th October 2005
----- Original Message -----
From: "Peter Howson" <[EMAIL PROTECTED]>
Just to add my experiences.
My first order for a K2 (Jan 2004) came through parcel force and full duty
was charged. Parcelforce collect the duty for customs, but would not admit
that they were in the wrong. I did manage to contact customs by phone, but
only by way of a helpful receptionist who got the customs officer to
return my call. I sent off the label on the parcel together with copies of
the invoice. Then I received a letter saying that because of the
"additional" evidence they would refund me, infering that it was my fault.
I eventually received the refund, three months after.
My second order (March 2005), for extra modules and upgrades went through
with no problems.
You pays your money and takes the chance.
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