This sounds like the issue that has been occasionally seen where one of the rotary encoder push buttons fails in the "on" state. Another possibility is a failure of a button mux/demux circuit. In either case, a front panel board swap-out may be the next step. Hopefully, you will hear back shortly from Elecraft support on the next logical step to troubleshoot. Good luck, Bruce, N1RX > Thank you Don, but you need to read my latest reply to Gary. > The SHIFT LO NORM button is not working correctly - so what you are both > suggesting will not work.
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