Many thanks for the answers but even with another computer  (PC) and another
cable, I was not able to load the new firmware (and the older too). 
I had this message that I send to elecraft support....

Wait and see...
Nicolas, F5HFZ


Elecraft KPA Utility Version 1.12.3.12
OS Version 6.1 Build 7601 Windows 7/Windows Server 2008 R2
KPA version ??.??. RS-232 speed 38400 bit/s
Sending firmware file C:\Users\Nicolas\AppData\Roaming\Elecraft\KPA
Firmware\KPA500FP0118.hex to MCU
Retry 1 successful at address 0x000800, 68 fill bytes
Retry 1 successful at address 0x000940, 68 fill bytes
Retry 1 successful at address 0x000980, 68 fill bytes
Retry 1 successful at address 0x0009C0, 68 fill bytes
Total number of retries was 4
Highest number of retries for any block was 1
Error code 0xE2000048: No response to poll while synchronizing to buffer
boundary
MCU verification failed. Reload MCU.
Click "Close" to close this window



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