Jim,
I do not know the practices used at Watsonville, but I can tell you mine.
I do much of the repair work on legacy Elecraft gear (K2, K1, KX1, XV
series and other thru-hole kits). I always attempt to return the gear
in the same carton it was shipped in. Exceptions will be when the
original packing is no longer serviceable or it arrived in a UPS
Priority Mail box and I am asked to return it via UPS (the Priority Mail
boxes are only for Priority Mail). Common sense prevails at my work
station. The original carton and the paperwork stay together with the
rig while it is being serviced - including pelican cases or other
special protective cases.
The decision of which box to pack it in comes only at the time of
packing, and again, everything is together during that process.
So if you ship me something for repair in some special packaging, you
will get it back in that same packaging if at all possible.
I assume similar practices are in place at other Elecraft repair depots,
but I cannot say for certain because the subject has not come up before,
and I have not asked the others for their procedures.
73,
Don W3FPR
On 1/2/2014 3:39 PM, Jim Miller wrote:
I have sent items back in the manufacturers case only to have them returned
to me after "repair" or whatever in a different carton altogether (NOT
necessarily as sturdy or well padded as the original I had used). What done
you do to get them to return the Pelican case instead of a cardboard box? I
have purchased a surplus military case that was used for night vision
optical equipment (heavy metal with twist locks, handle) and is really nice
size for the K3 and foam (nothing extra) for transport but would be
skeptical of sending it in because of previous experiences.
What do you think?
73, Jim KG0KP
Subject: Re: [Elecraft] Shipping. K3
On 12/31/2013 10:20 AM, John's email wrote:
I sent my K3 back to the factory a couple of weeks ago. When I took it
to the UPS shipper here, he had to call UPS for special instructions
since the declared valued was so high. I had it packed in the box
Elecraft sent it back to me the last time I sent it in.
UPS made me take it home and double box it.
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